Ngoc Nhu Y Dao
Schmalkalden
Summary
Offering strong analytical abilities and collaborative mindset, eager to learn and develop in consulting environment. Brings foundational understanding of project management principles and data analysis, translating into effective solutions and informed decisions. Ready to use and develop problem-solving and communication skills in Lead Consultant role.
Overview
4
4
years of professional experience
Work History
Lead Consultant
BEONE SOLUTION CONSULTING AND SUPPORT SERVICES
04.2022 - 08.2023
- Collaborated on market preparation for software product launches, ensuring alignment with business objectives
- Implemented and monitored quality standards across multiple software projects, enhancing operational efficiency
- Designed, executed, and documented functional and integration test cases to ensure seamless software performance
- Developed and maintained real-time data-driven reports for end-users, including:
- Sales Reports: Analyzing revenue trends and forecasting performance
- Inventory Reports: Monitoring stock levels and turnover for optimized supply chain management
- Distribution Performance Reports: Assessing delivery metrics and ensuring on-time logistics
- Marketing and Promotion Reports: Evaluating campaign effectiveness and ROI
- Utilized tools such as Excel, Power BI, Tableau, and SAP Business One for advanced analytics and visualization
- Provided hands-on training to end-users, enabling efficient use of SAP B1 modules for business operations
- Leveraged SQL databases to query and extract data directly from SAP Business One, creating accurate financial and operational reports for strategic decision-making
Business Analyst
ICC VN INNOVATIVE SOLUTION CONSULTING SERVICE JOINT STOCK
02.2021 - 03.2022
- Gathered business insights and system requirements from clients and internal stakeholders
- Prepared testing scripts and evaluated UI/UX performance prior to end-user testing
- Documented customer requests utilizing BPMN, UML, and Balsamiq software
- Acted as a liaison between internal teams and clients to ensure project alignment
Human Resources & Administration Team Leader
JACCS INTERNATIONAL VIETNAM FINANCE CO., LTD
04.2019 - 10.2020
- Managed employee records using Excel and specialized HR software
- Documented and innovated Human Resource Management procedures and policies
- Addressed labor violations in compliance with Vietnamese Labor Law and handled employee inquiries with local authorities
- Developed a Human Resource Management System, providing maintenance and usage guidelines for staff and management
Education
Master of Arts - International Business and Economics
Schmalkalden University of Applied Sciences
10.2025
Bachelor of Science - International Business
Keuka College
06.2019
Skills
- Team leadership & Collaboration
- Issue resolution
- ETL Processes, Process Improvement
- Data Management, Interpretation, Visualization
- Tools Knowledge: ERP system, Cloud Platform
- Statistical Analysis
Certifications and activities
- Advanced Google Analytics 4 (GA 4), LinkedIn
- Data Visualization and Dashboards with Excel and Cognos, Coursera, 10/30/24
- Applied Plotting, Charting & Data Representation in Python, Coursera, 10/31/22
- Introduction to Data Science in Python, Coursera, 09/18/22
- Excel Fundamentals for Data Analysis, Coursera, 02/01/21
- Econometrics: Methods and Applications, Coursera, 10/31/22
- Contribution on Google Marketing Challenge 2017, Ranked 202nd in Asia Pacific with Good Level
Hobbies
- Book reviewing
- Badminton
Languages
Vietnamese
Native language
English
Advanced
C1
German
Intermediate
B1
Timeline
Lead Consultant
BEONE SOLUTION CONSULTING AND SUPPORT SERVICES
04.2022 - 08.2023
Business Analyst
ICC VN INNOVATIVE SOLUTION CONSULTING SERVICE JOINT STOCK
02.2021 - 03.2022
Human Resources & Administration Team Leader
JACCS INTERNATIONAL VIETNAM FINANCE CO., LTD
04.2019 - 10.2020
Bachelor of Science - International Business
Keuka College
Master of Arts - International Business and Economics
Schmalkalden University of Applied Sciences
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