Summary
Overview
Work History
Education
Skills
Timeline
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NIGUS MULUGETA

Summary

Experienced customer service professional with a proven track record of delivering exceptional services to client. Skilled in communication, problem-solving, and conflict resolution, adept at handling various customer inquiries and providing timely solution. Strong ability to build report and cultivate positive relationships to ensure customer satisfaction and retention.

Overview

1
1
year of professional experience

Work History

Customer Service Officer and Event Planing

SEBHAT HAILMARIYAM IMPORTER
07.2021 - 11.2022


  • Answered constant flow of customer calls with minimal wait times.
  • Utilized CRM systems proficiently for tracking customer interactions and recording relevant information accurately for future reference.
  • Exceeded customer expectations by going the extra mile, ensuring a memorable experience that fostered brand loyalty and advocacy.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Planing events like meeting,Business trip,Appointment

Education

Bachelor of Arts - Business Administration And Management

Wyzsa Szkola Zarzadznia I Administracji Opole
Poland
03.2026

Skills

  • Communication skills
  • Customer Relations
  • Computer Skills
  • Teamwork and Collaboration
  • Patience

Timeline

Customer Service Officer and Event Planing

SEBHAT HAILMARIYAM IMPORTER
07.2021 - 11.2022

Bachelor of Arts - Business Administration And Management

Wyzsa Szkola Zarzadznia I Administracji Opole

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NIGUS MULUGETA