Nikole Toton

Sallins, Kildare

Summary

Driven by a commitment to excellence, I enhanced customer satisfaction and team cohesion at Vinyl Cafe, leveraging skills in drink preparation and customer engagement. My proactive approach and reliability, honed through roles including being a Sales Volunteer at Volleyball Ireland, in Blanchardstown, consistently improved workplace efficiency and service quality, embodying a results-oriented mindset without explicitly stating it.

Work History

Vinyl Cafe

Cafe Barista

06.2024 - 08.2024

Job overview

Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.

Volleyball Ireland

Sales Volunteer

03.2024 - 04.2024

Job overview

Cultivated a professional image as a representative of the company at all times, enhancing credibility among clientele.
Informed customers about ongoing promotions or special offers.
Maintained accurate records of customer interactions for tracking purposes and future follow-up efforts.
Participated in ongoing training opportunities to stay current on industry trends, emerging technologies, and new product offerings.
Increased customer engagement by actively listening to their needs and providing tailored product recommendations.

Education

St Mary’s College
Naas, Ireland

Completed Junior Certificate from Leaving Certificate

Skills

Reliability and punctuality
Drink and pastry preparation
Workplace Safety

Cleanliness Maintenance
Customer engagement and satisfaction

Languages

English

Bilingual or Proficient (C2)

Polish

Bilingual or Proficient (C2)

Spanish

Intermediate (B1)

Irish

Intermediate (B1)

Korean

Elementary (A2)

Chinese (Mandarin)

Beginner (A1)

Timeline