Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic
Nusrat Jahan

Nusrat Jahan

Warsawa

Summary

Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow, and production by uncovering trends affecting business success. Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Analyst

Goldman Sachs
06.2022 - Current
  • Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
  • Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
  • Developed comprehensive risk management strategies to minimize potential losses and safeguard business interests.
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Identified and resolved problems through root cause analysis and research.

Volunteer

Lumea Lui Pinocchio
06.2021 - 08.2021
  • Enhanced community engagement by organizing and leading outreach events.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
  • Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations (Roma Community).

Trainee

Centrum Wielokulturowe
08.2020 - 12.2020
  • Facilitated practical application of newly acquired skills through real-world scenarios and role-playing exercises.
  • Adhered to corporate data confidentiality rules, mitigating breaches.
  • Organized engaging team-building activities that fostered strong connections between participants and enhanced group dynamics.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Gathered, organized and input information into digital database.

Educational Psychologist

Birshreshtha Munshi Abdur Rouf Public College
01.2018 - 09.2019
  • Enhanced student learning by implementing evidence-based strategies and interventions.
  • Strengthened parent-teacher partnerships by facilitating communication regarding student progress and individual needs.
  • Conducted research on emerging trends in the field of educational psychology, contributing to the overall improvement of school programs.
  • Improved student academic performance by conducting comprehensive psychological assessments and evaluations.
  • Promoted positive classroom environments through effective behavior management strategies and techniques.

Psycho-social Counselor

Breaking The Silence
09.2017 - 12.2017
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
  • Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.

Counselor

Aparajeyo Bangladesh
07.2016 - 08.2017
  • Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
  • Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
  • Evaluated program effectiveness by tracking key performance indicators related to client outcomes and satisfaction levels.
  • Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.

Administrator

Ashar Alo Society
02.2016 - 06.2016
  • Streamlined office operations by implementing efficient administrative systems and procedures.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Enhanced internal communication by creating a centralized information hub accessible to all staff members.
  • Reduced overhead costs through careful budget management and resource allocation.
  • Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.

Psychologist

Synesis IT
01.2016 - 06.2016
  • Increased client satisfaction by maintaining a compassionate, non-judgmental environment during therapy sessions.
  • Supported organizational growth through participation in community outreach events promoting mental health awareness and prevention initiatives.
  • Established a strong professional network with local healthcare providers, enhancing referral partnerships and improving accessibility to mental health services for patients in need.

Dhaka Medical College Hospital

Dhaka
12.2014 - 06.2015
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Trainee Clinical Psychologist

National Institute Of Mental Health
06.2014 - 12.2014
  • Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
  • Created customized training materials tailored to individual learning styles, maximizing effectiveness.
  • Collaborated with subject matter experts to deliver accurate and up-to-date information during training sessions.
  • Implemented various teaching methods, adapting to diverse learning needs and preferences of the trainees.
  • Established open lines of communication with managers regarding employee growth opportunities after completing the program.

Education

Master of Arts - Social and Cultural Psychology

SWPS University of Social Sciences And Humanities
Warsaw, Poland
09.2021

Master of Science - Clinical Psychology

University of Dhaka
Dhaka, Bangladesh
08.2015

Bachelor of Science - Psychology

University of Dhaka
Dhaka, Bangladesh
10.2013

Skills

  • Languages
  • Adaptability
  • Team Work
  • Management
  • Interpersonal Communication
  • Problem-Solving
  • Technical Understanding
  • Advanced Excel
  • Cost-Benefit Analysis
  • Team Leadership
  • Data Visualization
  • Business Intelligence
  • Trend Modeling
  • Root Cause Analysis
  • Documentation and Reporting
  • Statistic Analysis
  • Data Processing
  • Forecasting Ability
  • Process Improvements
  • Incident Reporting
  • Team Collaboration and Leadership
  • Rapport Building
  • Strategic Planning
  • Continuous Improvement
  • SQL and Databases
  • Analytical Thinking
  • Time Management
  • Google Suites
  • Microsoft Office
  • SPSS
  • R
  • Knowledge of Business Operations

Certification

09/2019, Awardee of Erasmus Mundus Joint Master Degree Program

Languages

Bengali
Native language
English
Proficient
C2

Timeline

Senior Analyst

Goldman Sachs
06.2022 - Current

Volunteer

Lumea Lui Pinocchio
06.2021 - 08.2021

Trainee

Centrum Wielokulturowe
08.2020 - 12.2020

Educational Psychologist

Birshreshtha Munshi Abdur Rouf Public College
01.2018 - 09.2019

Psycho-social Counselor

Breaking The Silence
09.2017 - 12.2017

Counselor

Aparajeyo Bangladesh
07.2016 - 08.2017

Administrator

Ashar Alo Society
02.2016 - 06.2016

Psychologist

Synesis IT
01.2016 - 06.2016

Dhaka Medical College Hospital

Dhaka
12.2014 - 06.2015

Trainee Clinical Psychologist

National Institute Of Mental Health
06.2014 - 12.2014

Master of Arts - Social and Cultural Psychology

SWPS University of Social Sciences And Humanities

Master of Science - Clinical Psychology

University of Dhaka

Bachelor of Science - Psychology

University of Dhaka

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Nusrat Jahan