Don’t judge each day by the harvest you reap, but by the seeds you plant.
Robert Louis Stevenson
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
years of professional experience
Work History
Nurture Care (Pty)Ltd
Personal Assistant
04.2022 - 09.2022
Job overview
Participated in team meetings and staff training sessions.
Entrusted to handle confidential and sensitive situations in professional matter.
Handled incoming mail, bills and invoices and completed appropriate actions.
Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
Displayed absolute discretion at handling confidential information.
Handled quite a number of clients daily.
Profession Hub
Customer Service Agent
03.2021 - 02.2022
Job overview
Processed customer service orders promptly to increase customer satisfaction.
Answered constant flow of customer calls with minimal wait times.
Utilized customer service software to manage interactions and track customer satisfaction.
Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Addressed customer account discrepancies and concerns.