Nyasha Hamandishe
Lublin
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service specialist position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Honeybrooks Farm
01.2021 - 01.2022
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Resolved concerns with products or services to help with retention and drive sales.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Maintained up-to-date knowledge of product and service changes.
Education
BBA - International Business Management
Vincent Pol University
Poland Lublin03.2025
High School Diploma -
Trust Academy
Harare Zimbabwe11.2020
Skills
- Excellent Communication Skills
- Ability to handle challenging situations with professionalism and a positive attitude
- Adaptability and Flexibility
- Teamwork and Collaboration
- Consultative Selling Techniques
- Persuasive Techniques
- Livechat Messaging
Languages
Shona
Native language
English
Advanced
C1
Timeline
Customer Service Representative
Honeybrooks Farm
01.2021 - 01.2022
BBA - International Business Management
Vincent Pol University
High School Diploma -
Trust Academy
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