Experienced with data analysis and business process improvement, focusing on delivering actionable insights. Utilizes problem-solving abilities to enhance operational efficiency and supports project teams effectively. Strong understanding of business requirements gathering and stakeholder communication.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
5
5
Languages
Work History
Junior Business Analyst
Everbest Education Centre
11.2023 - Current
Spearheaded process optimization by automating enrollment reporting (Excel + Tableau), reducing manual workload and enhancing data accuracy for 1000+ student records.
Collaborated with cross-functional stakeholders to design a data-driven dashboard tracking academic performance KPIs, improving retention rates.
Conducted root-cause analysis on operational inefficiencies, resolving 50+ discrepancies/month in student databases and aligning workflows with institutional compliance standards.
Developed predictive models to forecast resource allocation needs, reducing operational costs through strategic reallocation of underutilized facilities.
Achievements/Tasks
Sales Manager
Everbest Education Centre
06.2023 - 11.2023
Analyzed customer behavior trends using CRM analytics (Excel + Salesforce), identifying high-demand courses and optimizing pricing strategies to increase enrollment rates by 18% through targeted parent outreach.
Streamlined sales-to-enrollment workflows by collaborating with cross-functional teams to automate registration processes, reducing manual data entry errors and improving operational efficiency.
Developed a predictive lead-scoring model based on parent demographics and engagement data, enabling 20% faster conversion of prospective clients into enrolled students.
Achievements/Tasks
Education
Business Analytics
Vistula University
Warsaw, Poland
10.2023 - Current
Skills
Communication
Training
Tableau for Data Visualisation (03/2025 - Present)
SQL from W3school for Data Manipulation (02/2025 - Present)
Microsoft Excel - Excel from Beginner to Advanced at W3school (02/2022 - 04/2022)
Python for Analytics (04/2025 - Present)
Power BI by Microsoft office learning (04/2025 - Present)
Disclaimer
"I hereby give my consent to the processing of the data included in my job application for the recruitment process and, after its completion, for future recruitments, under the General Data Protection Regulation (GDPR) (EU) 2016/679."
School Service Officer Level 2 at Adelaide West Special Education Centre, The Grove Education CentreSchool Service Officer Level 2 at Adelaide West Special Education Centre, The Grove Education Centre