Oksana Hrynevych

Product Service and Insurance Service.

Parts of single scalable travel technology eco-system TRIPS ( AWS micro services system)

• Collaborated with cross-functional teams to develop and implement process and system improvements.
• Collaborated with stakeholders to establish key performance indicators for the QA team, driving continuous improvement efforts throughout the organization.
• Performed root cause analysis to identify and resolve quality issues and defects.
• Monitored staff organization and suggested improvements to daily functionality.
• Reduced software defects by closely monitoring QA processes and providing timely feedback to the QA and development team.
• Determined quality department standards, practices, and procedures.
• Reported production malfunctions to managers, PO's and Team members.
• Identified problems, analyzed information and provided solutions to get these resolved.
• Proven ability to develop and implement creative solutions to complex problems.
• Optimized test case coverage by identifying gaps in existing test procedures and devising new strategies for comprehensive testing.
• Established and tracked quality department goals and objectives.
• Established a culture of collaboration within the QA department, fostering open communication channels among team members.
• Improved overall efficiency of the QA department through strategic planning and resource allocation.

Advanced Localization and Management Systems

• Collaborated with cross-functional teams to develop and implement process and system improvements.
• Collaborated with stakeholders to establish key performance indicators for the QA team, driving continuous improvement efforts throughout the organization.
• Inspected products and worker progress throughout production.
• Established a culture of collaboration within the QA department ( 5 people ), fostering open communication channels among team members.
• Implemented new quality assurance and customer service standards.
• Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
• Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
• Assessed product quality by monitoring quality assurance metrics, reports and dashboards.

CRM software app.

• Launched quality assurance practices for each phase of development.
• Collaborated with developers, technical delivery managers, and stakeholders to establish clear testing objectives and requirements.
• Educated junior team members on industry best practices in software testing methodologies and techniques.
• Documented testing procedures for developers and future testing use.
• Supported the successful implementation of new features by conducting thorough regression tests on existing functionalities.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
• Reviewed test cases created by team members to ensure accuracy, completeness, and adherence to established standards.
• Coordinated work with various teams (up to 10 people) to solve problems and improve efficiency for software testing and automation.
• Exercised leadership capabilities by successfully motivating and inspiring others.

eCommerce web platform for tour products sales. Complex integrations with mainframe backend's and third party systems.

Technologies:
ASP.NET,
SQL Server 2008, JavaScript,;
Sitecore CMS, Fredhopper.

• Collaborated closely with developers to identify, reproduce, and resolve software bugs.
• Conducted functional, integration, acceptance and also security testing to safeguard sensitive information and maintain compliance with industry standards.
• Developed and maintained defect databases for known issues in Jira.
• Supported successful product launches by coordinating end-to-end testing efforts from planning through execution phases.
• Authored and maintained well-organized, efficient and successful manual test cases for entire team.
• Mentored junior QA engineers, fostering a culture of continuous learning and professional growth.
• Documented testing procedures for developers and future testing use.
• Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.

Skype (regression testing).

IE Toolbar for Sonico.com

SkypeWorks.

Responsibilities: Conducting test cases, reporting the uncovered defects, tracking and verifying defects. Conducting regression testing after bug fixing.

• Authored and maintained well-organized, efficient and successful manual test cases for entire team.
• Tested functional and compatibility of new programs or updates in comparison to existing applications.
• Developed and maintained defect databases for known issues.

Desktop App - Skype
Responsibilities: Conducted Functional, Regression UAT testing.

• Developed traceability documentation to aid in investigating faults and defects.
• Enhanced team collaboration by actively participating in Agile/Scrum meetings, providing valuable insights on quality assurance aspects.
• Contributed to successful product launches through meticulous end-to-end testing of applications.

4 Web projects
Responsibilities: Conducted Functional, Performance/Load, Security, Smoke, Regression, Usability testing.
Tools for performance, load testing: JMeter, Load Runner.

• Developed traceability documentation to aid in investigating faults and defects.
• Tested functional and compatibility of new programs or updates in comparison to existing applications.
• Kept scripts and test cases updated with current requirements.