Facilitated informed purchases by educating customers on product features and benefits.
Assisted customers with inquiries and product selection to enhance shopping experience.
Answered incoming calls to provide information regarding store, products, and services.
Guided customers in locating specific products while offering tailored product advice.
Sales Associate
Ivan Alexis Amsterdam
Amsterdam
03.2024 - 07.2025
Provided assistance to customers in selecting products, focusing on sizing and styling options.
Explained product features and educated customers on usage to facilitate informed purchases.
Executed cashier responsibilities, including accepting payments and accurately counting change.
Responded to incoming calls with comprehensive information about products and store services.
Helped customers find specific items while addressing any questions or concerns they had.
Hospitality
Joe& Juice
Amsterdam
09.2023 - 04.2024
Prepared fresh juices following company recipes and standards to deliver high-quality products.
Delivered exceptional customer service by greeting customers and addressing inquiries effectively.
Managed ingredient inventory, monitoring stock levels and notifying management of low supplies.
Engine Cadet
Zodiac Maritime Ltd
09.2021 - 03.2022
Had experience working in a repair team for installations, engines, pumps, bunkering fuel and oil, as well as other cargo operations
Studied installations, pipelines, working principles and performance of engines, generators, and pumps
Keeping the ship's documents in order in the engine department
Regular revision of the ship's spare parts and measurement instruments
Painting engine room spaces and keeping the room in order
During my sea voyage, I studied installations, pipelines, working principle and performance of engines, generators, pumps. I had experience of working in a repair team for installations, engines, pumps, bunkering fuel and oil, as well as other cargo operations.
Education
University - Ship's Engineering Systems and Complexes Operation and Management
National University "Odesa Maritime Academy"
01.2021
Skills
Effective communication
Product expertise
POS operation
Transaction management
Client relationship management
Sales techniques
Analytical problem solving
Motivated self-starter
Creative thinking and positivity
Detail-oriented approach
Teamwork and collaboration
Languages
Ukrainian
First Language
English
Advanced (C1)
C1
Bulgarian
Advanced (C1)
C1
Timeline
Sales Associate
Mag Bag
08.2024 - 07.2025
Sales Associate
Ivan Alexis Amsterdam
03.2024 - 07.2025
Hospitality
Joe& Juice
09.2023 - 04.2024
Engine Cadet
Zodiac Maritime Ltd
09.2021 - 03.2022
University - Ship's Engineering Systems and Complexes Operation and Management
Assistant Manager, Business Intelligence – Commercial Department at Malaysia Aviation Group (MAG)Assistant Manager, Business Intelligence – Commercial Department at Malaysia Aviation Group (MAG)