Oleksandr Ruban

Highly motivated tech operational manager with 12 years of experience in managing diverse FinTech projects. Skilled in helping customers build strong PMO processes, obtaining key project management metrics, and adeptly automating processes to transform chaos into well-structured information. Holds certifications as a Microsoft Certified Power Platform App Maker Associate (PL-100), Power BI Data Analyst Associate (PL-300), and Azure AI Fundamentals (AI-900). Recognized by numerous customer nominations for excellent work and awarded the prestigious 'EPAM Impact' nomination by the CEO for two consecutive years (2022 and 2023).

● Implemented integration of JIRA and Asana

● JIRA and AzureDevOps migrations and workflow optimization

● Developed and implemented automated workflows for Onboarding and Offboarding of employees, streamlining Business Ops processes and reducing manual effort

● Created a Change Request flow that allows team members to submit requests, automatically notify relevant stakeholders, and track progress through a centralized dashboard

● Incident Management Flow: Developed a flow for handling IT incidents. When a user submits an incident report, the system automatically logs it in the issue tracker, notifies the IT support team, and updates the user of the status throughout the resolution process

● Document Management Flow: Implemented a flow to automate the review and approval of documents. When a document is uploaded to a SharePoint library, it triggers notifications to the review team and tracks the approval status

● Data Synchronization Flow: Established a flow that syncs data between multiple between JIRA and Asana. This ensures that any updates in JIRA are reflected in the Asana, maintaining data integrity across systems

● Designed Weekly Notifications to remind team members of important deadlines and upcoming meetings, ensuring better time management and accountability

● Designed and deployed a Project Metrics PowerApp that aggregates and visualizes key performance indicators, enabling project managers to monitor progress and make data-driven decisions

● Developed customized PowerApps for Onboarding and Offboarding processes, providing a user-friendly interface to guide new hires and departing employees through necessary steps and documentation

● Implemented a PowerApp to track team Achievements, allowing individuals to

log accomplishments and recognize contributions, fostering a culture of appreciation and motivation.

● Developed Portfolio-Level Reporting: Created comprehensive reports featuring Deliverables, RAID log, Finance, and Program status, with a one-page view.

● Timesheet Reporting: Designed a Timesheet report for effective analysis of time spent, comparing forecasted vs. actual time reported, facilitating better resource management and project planning

● Release Dashboard Development: Constructed a Releases dashboard focused on the release roadmap of the Program, providing visibility into upcoming releases and supporting strategic planning

● Performance Metrics Report: Developed a Performance report that highlights key Agile metrics for Development Teams (squads), enabling data-driven decision-making and continuous improvement

● Headcount Reporting: Created a Headcount report to track staffing levels and support workforce planning initiatives