Oleksandra Denysenko
Data Analyst
Warsaw
Summary
Accomplished Data Analyst with a proven track record at Accenture, enhancing data-driven decision-making and streamlining reporting processes through Python automation. Demonstrates exceptional communication skills and critical thinking, leading to increased client satisfaction and optimized performance.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Data Analyst
Accenture
08.2022 - Current
- Provided back-end support to client's customer
- Facilitated data-driven decision making by creating reports tailored to stakeholder needs and preferences.
- Strengthened internal data governance practices by helping to develop and implement policies.
- Conducted thorough competitor analysis, enabling the company to stay apprised of industry trends and informing strategic decision-making processes.
- Participated in generating improvement ideas.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Streamlined reporting processes by automating routine tasks using Python and Excel macros.
- Optimized data access and storage to improve performance of analytics systems.
- Collaborated with cross-functional teams to develop data-driven insights.
Support Manager
The Ukrainian Hause
05.2022 - 07.2022
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed strong relationships with clients, resulting in increased customer satisfaction and retention rates.
- Facilitated communication between departments, improving collaboration efforts for more streamlined decision-making processes.
- Reduced customer complaints by implementing proactive troubleshooting strategies and preventive measures.
- Collaborated with other teams to identify and resolve customer issues quickly and professionally.
Education
Bachelor of Arts - Polish Philology
Kyiv National Linguistic University
Kyiv 09.2014 - 06.2018
Skills
Analysis and Reporting
Communication
Content Guidelines
Critical Thinking
Deadline Management
Enterprise Content Management (ECM)
Group Problem Solving
Learning Agility
Research Analysis and Interpretation
Confidentiality Threat Detection
Privacy And Data
Cybersecurity Network
Data analysis
Timeline
Data Analyst
Accenture
08.2022 - Current
Support Manager
The Ukrainian Hause
05.2022 - 07.2022
Bachelor of Arts - Polish Philology
Kyiv National Linguistic University
09.2014 - 06.2018