Oleksandra Korliakova

• Evaluated sensitive material on a prominent video-sharing platform.
• Utilized industry-specific expertise to enhance user support
• Proposed enhancements to quality standards and offered back-end assistance to clients.
• Assisted agents in resolving challenging cases.
• Created training resources and introductory presentations for newcomers.
• Managed the orientation process for new team members.
• Worked closely with cross-functional teams.
• Conducted interviews with prospective applicants.

• Conducted customer interviews, assessed their needs, and recommended products tailored to their markets.
• Created multilingual price catalogs (Polish, English, Ukrainian, Russian) and promoted them on Amazon and social media platforms to expand customer outreach.
• Identified local influencers to boost product promotion and brand visibility.
• Engaged new clients, shared invoices, and developed content (videos, photos) to enhance customer engagement and address inquiries.
• Managed shipping documentation and invoicing for accurate and timely order fulfillment.

• Assisted with writing job postings and job descriptions for boards.
• Reviewed and screened applicant resumes to identify qualified candidates.
• Oversaw and managed the hiring process and assisted human resources.
• Completed human resource operational requirements by scheduling and assigning employees.

• Helped keep inventory accurate by overseeing daily cycle counts.
• Verified accuracy of shipping and receiving documents and maintained records.
• Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
• Processed orders and reported to supervisory staff when stock dwindled.
• Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.

• Assured the smooth running of the restaurant by training and supervising the crew and delegating tasks accordingly.
• Been responsible for running a clean, organized, and efficient restaurant.
• Monitored inventory levels and ordered supplies as needed to keep the restaurant fully stocked.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Provided fast, friendly service to customers to ensure a positive experience.
• Offered hands-on assistance to customers, assessing their needs, and maintaining current knowledge of consumer preferences.