OLEKSII GOLOVKO
WARSZAWA
Summary
- Repair engineer, technical instructor. Specialization in repair mainboard Phones , scanners Zebra, Honeywell.
- Notebooks, repair industrial printers Zebra, Konica Minolta, Xerox, Lexmark, HP, Cannon… etc. Certificates
Optimidoc,(technical specialist/server specialist).
IT Support customers. - Administrator IT. User support, troubleshooting internet connections, hardware replacement, software· configuration (Win / Mac / Linux) for business organization needs. Server configuration, physical crosshair of sockets in the local network. WLAN, WWAN. Configure AD, RDP, virtual-machine, mail-service on virtual machines. Manage databases websites in Apache, working with SQL databases. Windows Administrator Server 2012 r2 and Hyper-v for remote desktop virtualization, cartridge refilling, configuration, and on-line installation of enterprise industrial television
- Programming, PowerShell, Zebra designer, VirtualBox, Putty, Data recovery: R-Studio, Acronis....
- General programming: VBA, Jira, C/C++, WordPress, PHP, HTML/CSS, SQL.
- Web Page: https://pl.linkedin.com/in/oleksii-golovko
Highly-effective Service Engineer skillful in managing technical relationships with customers and liaising internally to identify and communicate solutions to meet customer, business and project needs. Offering over [Number] years of customer support knowledge-base experience. Skillful in generating support tickets using remote support tools. Documented proficiency in [Software] administration and troubleshooting and system information analysis.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Administrator Systemów
System administrator
05.2014 - Current
- Kremenetski kombinat miasny
Branch Ukraine, Kharkiv
System Administrator / PC repair / working with 1C accounting / data archiving/ creating a Joomla website development / Medoc / tax reporting
Service Engineer
Nestmedic S. A
05.2022 - 01.2024
- Service repair of medical KTG mobile devices .(soldering of deposits, change of elements of KTG set)
- Performance of test and verification addition devices connected to mobile KTG.
- Support as IT, network administration and printer work with utilities, assistance in setting up PCs, Laptops
- Work with platforms and sites OA testing a platform, create and support customers L1 and users device SLA controlled.
- Create a technical documentation and methods of testing device logistics work(Warehousing send and delivery on/in service our devices.
- Cybersecurity certification ISO2 7001
- Kali Linux for a security in organization(test system on the hacking)
Project manager/Technical services
ABM System
04.2021 - 05.2022
- Remote client support that has print management systems (Optimidoc, Papercut, Safeq).technical repair Konica minolta(a3/a4), Xerox, Lexmark, Zebra(industrial printers gk420t, zt420....), Kyocera (fs4100dn / fs4200dn....) printers
- Network configuration
- Refer to the company's user support at the server administrator level (domain and Active directory management on Server 2012 R2)
- Work with the supply control and security of connecting to the local network of users through AP
- Installation of additional systems on the ABBYY engine
- Configuration and installation of access card readers.
manager
Zebra Tech
01.2020 - 11.2020
- Area).Leader of the product line, group, support for productive management of the process of production and shipment of repaired devices
- Support line
- Work as IT administrator Support of the line and operators in device repairs, control over the operation of software and hardware printing systems of several device release lines.
Leader area/line support/Technical trainer
Printfleet Management, CTDI
08.2017 - 07.2020
Project manager / Leader area, Service Engineer / Technical, IT Administrator / WebDev, Software manual Tester/QA
Miasto
01.2020 - 03.2020
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Administrator IT Mindnow
12.2016 - 10.2017
- Branch-bank Millennium installation and configuration of operating systems and applications - support and maintenance of operating systems, systems and networks computer - solving system and network problems - diagnosis and troubleshooting of hardware and software - support in the implementation of new applications and equipment - configuration of accounts and profiles of new users - support local LAN / WiFi - Windows administration - administration of employee accounts, mail and computers
- Help desk (applications for bank, remote and head office, technical support department, equipment installation krosovanie swicha, instalacija server and its configuration z printers) laptop technicians, monitors, stations (soldering
- L1, L2, L3), monitoring systems (replacement, installation) user data security, profile exchanges, sertificates
- Certification and training of industrial UPS(active)
- Robot with configurations of routers /swiche/phones, cisco
- Phone configuration away
- Robot with repair cesha server power supplies
- Work with seifami, configuration, installation.
Service engineer
PromoIT
06.2016 - 11.2016
- Service Engineer laptop, PC,
- System administrator Windows / Linux Data recovery, repair of other devices Dell, HP,
- Cisco server repair
Physics Teacher
Engineer
10.2014 - 04.2015
- VBA, C/C++, C#, 1C, Java(basic skills), PHP
- CSS/HTML, Action Script, JavaScript availability within the established work and duty schedule
- Mam stały pobyt z dostępem do rynku pracy
- Oleksii Golovko, Kharkovgaz
- Oddział Ukraina, Charków
- Inżynier programista, praca z 1C księgowością, ЗУП, МЕДОК, klient bank Oshczhdbank, Pryvatbank
- Klyringovyi dom.
IT Administrator
AVV
04.2013 - 04.2014
- Ukraine, Kharkiv
- Windows Administrator Server 2012 r2 and Hyper-v for remote desktop virtualization, cartridge refilling, configuration, and on-line installation of enterprise industrial television
Teacher Informatics
Teacher
08.2004 - 03.2013
- Dergachivsky district gymnasium 3
- Branch Ukraine, Dergachi Computer science teacher, System administrator
Education
Masters of Physics -
Kharkiv national pedagogical University.
Engineer - Software development
Ukrainian engineering pedagogical Academy
Software
Computer Academy STEP
Software engineering
Computer Academy SDA
Skills
- Systems Analysis
- Performance Measurement
- Technical Production
- Standard Operating Procedures Understanding
- Operations Analysis
- Technical Instruction
- Educational Materials
- Technical Project Management
- Knowledge of PC/laptop/phone board construction
- Knowledge of the operation of LAN and WLAN networks and Network devices
- Practical skills with structural wiring (copper/fiber)
- Ability to diagnose and repair defects I read the datasheet for repair soldering in THT and SMB
- Configuring Linux family environments (kalilinux) and Windows and Mac OS
- Support for office applications, client-server application
- Configuration ERP (Enova and HermesSQL)
- Knowledge of Win Server 2012/2022
- Configuration of protocols, devices and network services (configuration / administration):
- TCP / IP protocols (understanding operation, diagnosing)
- Switches, access points, WiFi, routers, NAT, firewall (network Administration)
- VPN, DHCP, FTP, TFTP, SSH, DNS, SMTP (configuration And troubleshooting)
- Knowledge of English to the extent that allows you to Understand the technical documentation and communication
- With the client Virtualization technology (Virtualbox, Hyper-V)
- I support and configure devices: Cisco, Mikrotik
- Installation and forwarding of ports for CCTV
- PowerShell
- IPS/IDS, IDP, prevention and security policies
- Windows Active Directory, LDAP, station configuration and policy implementation
- Konika Minolta/Xerox installation and management of print control systems by readers Configuration and programming of card readers
- Zebra system installation and management and repair and programming
- Installation of satellites (Z-sharing, G-sharing config)
- Configuration and creation of technical documentation for Devices to ISO standards
- Data recovery from devices (PC/Laptop/Phons)
- Creating websites
Certification
- Optimodoc Soft Server Administrator Warsaw July2022 Software development Computer Academy STEP,
- Kharkiv, Software engineering Apr. 2007- Sep 2010 Computer Academy SDA(Java(level 1)), Software engineering , July 2020-Dec.2020
- Udemy curses certification “design HTML/CSS, Administrator Linux May 2023 Cyber security Apr 2023-May 2023 Jagielski University of Krakow
Additional Information
- Wyrażam zgodę na przetwarzanie danych osobowych zawartych w niniejszym dokumencie do realizacji obecnego procesu rekrutacyjnego zgodnie z ustawą z dnia 10 maja 2018 rokuochronie danych osobowych (Dz. Ustaw z 2018, poz. 1000) oraz zgodnie z Rozporządzeniem Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (RODO). Wyrażam zgodę na przetwarzanie danych osobowych zawartych w niniejszym dokumencie do realizacji przyszłych procesów rekrutacyjnych zgodnie z ustawą z dnia 10 maja 2018 rokuochronie danych osobowych (Dz. Ustaw z 2018, poz. 1000) oraz zgodnie z Rozporządzeniem Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (RODO).
Timeline
Service Engineer
Nestmedic S. A
05.2022 - 01.2024
Project manager/Technical services
ABM System
04.2021 - 05.2022
manager
Zebra Tech
01.2020 - 11.2020
Project manager / Leader area, Service Engineer / Technical, IT Administrator / WebDev, Software manual Tester/QA
Miasto
01.2020 - 03.2020
Leader area/line support/Technical trainer
Printfleet Management, CTDI
08.2017 - 07.2020
Administrator IT Mindnow
12.2016 - 10.2017
Service engineer
PromoIT
06.2016 - 11.2016
Physics Teacher
Engineer
10.2014 - 04.2015
Administrator Systemów
System administrator
05.2014 - Current
IT Administrator
AVV
04.2013 - 04.2014
Teacher Informatics
Teacher
08.2004 - 03.2013
Masters of Physics -
Kharkiv national pedagogical University.
Engineer - Software development
Ukrainian engineering pedagogical Academy
Software
Computer Academy STEP
Software engineering
Computer Academy SDA
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