Olena Pancheva
Krinichnoe
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Barista position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Merchendiser
ILS Anpacars
05.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Exceeded goals through effective task prioritization and great work ethic.
Order Picker
ILS Anpacars
09.2021 - 05.2022
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Checked inventory and selected products from specific locations based upon availability.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Entered package information into company's computer system.
Accounting Software Consultant
Technologies for business solutions
12.2020 - 08.2021
- Performed software demonstrations for potential clients, highlighting strengths of [Product or Service].
- Offered software-related technical support through various communications channels.
- Provided quality assurance testing for pre-release software through alpha and beta cycle development channels.
- Served as primary liaison between software customers and development team, relating feedback and concerns for future patch cycles.
Sales Manager
Ukrainian mushrooms
01.2018 - 12.2020
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Store Manager
FOP Kusnarenko
02.2014 - 12.2017
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Bartender
Fantesy kafe
04.2010 - 01.2014
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Administrator Night Club
Laila Night club
05.2007 - 12.2009
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated and distributed information to employees.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Resolved problems, improved operations and provided exceptional service.
Waiter
Laila night club
03.2005 - 05.2007
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Accounting And Computer Science
The Educational Center Danco
Kiev12.2020
Skills
- Teamwork and Collaboration
- Training and Development
- Critical Thinking
- Multitasking Abilities
- Good Telephone Etiquette
- Problem-Solving
- Organization and Time Management
- Excellent Communication
Languages
Ukrainian, Russian
Native language
English
Upper intermediate
B2
Bulgarian
Upper intermediate
B2
Turkish
Upper intermediate
B2
Romanian
Upper intermediate
B2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Merchendiser
ILS Anpacars
05.2022 - Current
Order Picker
ILS Anpacars
09.2021 - 05.2022
Accounting Software Consultant
Technologies for business solutions
12.2020 - 08.2021
Sales Manager
Ukrainian mushrooms
01.2018 - 12.2020
Store Manager
FOP Kusnarenko
02.2014 - 12.2017
Bartender
Fantesy kafe
04.2010 - 01.2014
Administrator Night Club
Laila Night club
05.2007 - 12.2009
Waiter
Laila night club
03.2005 - 05.2007
Accounting And Computer Science
The Educational Center Danco
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