Olga Grunda

• Perform quality control process as stated in the DOI's and by employing a risk- based approach to address financial crime/money laundering risks
• Adhere to expected deadlines as stated in the DOI's through proper work-flow planning with existing resources and recommend appropriate process/DOI changes where required
• Identified issues, analyzed information and provided solutions to problems.

Additional activities:

• Since June 2019 became one of the SMEs and joined the department`s training team
• Created and delivered trainings for the new joiners, as well as catch-up sessions for the existing employees on topics which require additional attention
• Acting as the “best buddy” for the newcomer
• Acting as manager`s back-up during their absence

• Assessed risk events created by the system and recommending case for further disposition based on the research
• Conducted quality checks on cases recommended for Closure/Further Escalation by team members
• Proved successful working within tight deadlines and fast-paced atmosphere.

• Monitored performance and quality for Transaction Due Diligence department against the Policy, procedures, quality targets and metrics (AML)
• Provided feedback to the employees and their Supervisors
• Conducted periodic coaching and mentoring sessions, performance evaluations and delivered the process refreshers
• Identifying gaps and making recommendations to improve the analytical, reporting, and operational processes
• Participated in preparing quality guidelines.

• Performing consumer interviews related to high-risk transactions
• Preventing suspicious or fraudulent activities from being completed through MG systems
• Ensuring the Company is operating in compliance within acceptable parameters established by governing bodies