Olga Tepun

Roles within projects: Delivery Lead, Agile Coach, Project Manager, Scrum Master

Industries: Fin Tech, E-commerce, Maritime, Professional services

Achievements:

• Guided 12+ teams through Agile transformation, leading to increased adaptability, responsiveness to changing project requirements, and higher value delivery rates.
• Facilitated licensed coaching events for 200+ participants on-site and simultaneously for the client's organization;
• Delivered comprehensive Agile coaching and training programs on enterprise, team, and individual levels, resulting in a 30% increase in engagement scores within a year.
• Facilitated the adoption of Agile practices to improve cross-functional team collaboration and communication, resulting in a 60% increase in teams' performance.
• Developed and tailored Agile frameworks to fit the unique needs of various teams and projects, enhancing flexibility and improving project outcomes.
• Introduced and embedded new workflow processes and Agile tools to streamline project management and enhance team productivity.

Roles within projects: C&E Specialist, Training Coordinator

Industries: Hospitality, Corporate, Non-Profit, Education, Healthcare, Government, Entertainment, Technology, Trade Shows & Exhibitions, Finance, Sports, Travel and Tourism

Achievements:

• Led the project creation during organizational competition, the outcome of which was the C&E department victory and recognition for ideas and outstanding teamwork in creating new directions for Conference and Events development and guest satisfaction;
• Implementation of Agile practices in short-term projects within the C&E department, which significantly improved team efficiency in a challenging environment;
• Performed all varieties of events from business forums to top-notch diplomatic receptions (up to 500-600 participants) successfully, impacting the recognition as Belarus' Leading Business Hotel (2018, 2019, 2020) directly
• Trained teams on service excellence within and across departments