Olha Tryhub
Senior Business Analyst
Wroclaw
Summary
Skilled Senior Business Analyst and product specialist with over 10 years of experience.
Expert in travel domain.
Proficient in requirements elicitation and backlog management, stakeholder collaboration and prioritization, driving product enhancements and building impactful solutions for complex projects.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
DataArt
08.2022 - Current
- Conducted requirements discovery, incl. customer interviews, workshops, documentation analysis and competitive environment and key business drivers investigation
- Created product backlog and other requirements artifacts, incl. user story map, documented each user story with acceptance criteria, user flow diagrams
- Performed backlog prioritization with different stakeholder groups
- Established trusted working relations with both internal and external stakeholders
- Assisted with successful delivery of several product lines to production
- Supported cross-team dependency management and coordination for back end integrations between 8 teams
- Performed BA onboarding for other analysts within project (5 employees)
Senior Business Analyst
Ciklum
10.2019 - 08.2022
- Conducted requirements elicitation, documentation, refinement, sign off, implementation and post implementation support for multiple products of different complexity
- Created and managed backlog and all requirements artifacts (user story map, use case diagram, detailed specification for user stories, wireframes etc.) for large B2B back office product developed by 3 teams
- Streamlined collaboration between multiple development teams working on implementation of same product
- Worked with internal and external stakeholders on implementation of agile backlog management process
- Created user documentation for several products (including user guides and API integration documents)
- Supported project managers in optimizing project tracking documentation for complex project
- Conducted competitors analysis to assess market saturation
- Created idea room for internal stakeholders to be able to have creative space for contributing to products evolution
Business Analyst
AIC Ukraine (AERTiCKET Gruppe)
04.2019 - 10.2019
- Conducted analysis of different travel content API protocols and documented requirements for their integration into B2B Internet Booking Engine
- Created and maintained product backlog
- Conducted supplier interviewing
- Performed User Acceptance Testing
- Conducted certification of API integrations with suppliers
- Communicated with internal stakeholders and suppliers
- Performed functional analysis and strategic researches
- Reviewed logs to track system performance and discover malfunctioning, investigated system behavior
- Successfully integrated 15+ suppliers
Product Owner, Jr Portfolio Manager
Amadeus IT Group
07.2017 - 04.2019
- Managed B2B platform containing 4 stand-alone products used in 150+ countries
- Directly contributed to customer growth by 300 active users and 35 new countries
- Analyzed requirements provided by internal and external users, consolidated and formalized into product backlog and managed it throughout SLDC
- Performed recurrent monitoring of competitive environment and outlined solution gaps to be transformed into enhancement requests
- Closely interacted with R&D departments to prioritize the enhancements and represent users interest
- Performed product presentations and training sessions to internal and external customers and stakeholders
- Conducted acceptance testing
- Outlined development epics; assisted functional experts with specs creation and refinement
- Tracked customer satisfaction using interviewing and surveying techniques
- Provided reporting to management, stakeholders and transversal departments
Product Support, Functional Expert
Amadeus IT Group
06.2015 - 07.2017
- Conducted dedicated product support representation for Middle East and North Africa (market rollout, product implementation, functional support, collecting business needs, processing incident reports, product testing)
- Conducted over 250 product trainings and presentations
- Created manuals for 10 products, quick cards, notification updates
Education
Master of Arts - English Translator, International Economist
Kyiv University of Tourism, Economics And Law
Kyiv, Ukraine03.2013
Skills
- Jira, Azure
- Confluence
- UML, BPMN
- Postman, OpenAPI
- Lucidchart, Figma, Miro
- Requirements Elicitation and Documentation
- Backlog Management
- Prioritization
- Stakeholder Management
- Conducting Workshops, Interviews, Brainstorming Sessions
Certification
Certified Professional Scrum Product Owner (PSPO I)
Languages
English
Proficient
C2
Ukrainian
Proficient
C2
Polish
Elementary
A2
Russian
Advanced
C1
Timeline
Senior Business Analyst
DataArt
08.2022 - Current
Senior Business Analyst
Ciklum
10.2019 - 08.2022
Business Analyst
AIC Ukraine (AERTiCKET Gruppe)
04.2019 - 10.2019
Product Owner, Jr Portfolio Manager
Amadeus IT Group
07.2017 - 04.2019
Product Support, Functional Expert
Amadeus IT Group
06.2015 - 07.2017
Master of Arts - English Translator, International Economist
Kyiv University of Tourism, Economics And Law
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