Summary
Overview
Work history
Education
Achievements & Certifications
Timeline
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Omar Khan

Hounslow,Middlesex

Summary

Account Manager with a proven track record in B2B and B2C Sales within the IT/Telecommunications sector, supporting enterprise partners like Vodafone and Capgemini and IBM.

Adept at client/candidate management, recruitment strategy, and stakeholder engagement, with a strong track record of delivering results in fast paced environments.

Exploring new opportunities to progress my career across Sales or IT roles.

Overview

22
22
years of professional experience

Work history

Night Duty Dispatcher

Sky Ex 30hrs pw
Hayes, Hillingdon
06.2024 - Current
  • .Made time sensitive decisions to keep transport services running on time.
  • Notified customers regarding availability or of drivers.
  • Responded to emergency and non-emergency calls and recorded important information.
  • Assisted drivers with fare calculations, navigation support, and resolving customer-related issues.
  • Handled monthly invoicing and account management for corporate clients who regularly booked services.
  • Managed lost property inquiries and efficiently coordinated the return of items to customers.
  • Assisted overseeing 5 off-site staff, ensuring smooth operations during night shifts.


Senior Account Manager

RIZE Recruitment
Algate East
07.2022 - 05.2023
  • Managed processes of acquiring mobile and mobile tower experts across Germany.
  • Recruited Managers and Coordinators for all three stages of mobile rollout, planning, build, and operations.
  • Mapped out 25 key contacts for Vodafone.
  • Secured 25 meetings over 3 months.
  • Conducted detailed KPI analysis to identify areas for improvement, this involved reviewing call outcome ratios such as client calls to live jobs, CV submissions to offers, and offers to placements.
  • Built a portfolio of Tower Specialists for a fast turnaround on any relevant requirement.
  • 15 + calls a day, retrieved 16-20 pieces of information per call.
  • Collaborated with CRM Administrator to optimise CRM functionality.
  • Achieved £170,000 in profits to date from 8 placements.


Account Manager

HAYS
London
01.2021 - 07.2022
  • Point of contact for IBM responsible for supporting clients with their demand for resources for Salesforce.
  • Managed 15 Salesforce Contractors from day one.
  • Extensive Candidate interview via MS Teams.
  • Dealt with priority issues, reviews, contract extensions, terminating contracts, and backfilling placements.
  • Mapped out IBM within 2 weeks by setting up meetings with the Salesforce Global Head.
  • Forged relationships with Salesforce Leads for current and future collaboration.
  • Qualified over 100 Salesforce candidates who were tracked by their earliest availability, and skill set.
  • 15 - 20 candidate calls a day.
  • Achieved 20 placements at IBM at a markup of 6.5 percent.
  • Attended Salesforce meet-ups to engage with new talent.

Recruitment Consultant

Gazelle Global
, Chiswick
09.2018 - 03.2020
  • Covered a variety of requirements across Europe, predominantly Developers.
  • Experience working in the Dutch and Nordic markets, successfully placing Enterprise and Solution Architects.
  • Daily sourcing to find candidates with tools available, e.g internal database, job boards, LinkedIn, software houses, and Google search
  • Built a portfolio of Developers for a fast turnaround on any vacancy received within that field.
  • Daily KPI: 20 connected calls, 5 profiles sent to the client, 1 interview per day.
  • Full lifecycle recruitment - managing candidates and clients from early stages to onboarding.

Recruitment Consultant

Morgan Hunt
08.2017 - 08.2018
  • Responsible for the development of two sectors which were Estates and Education.
  • Developed relationships with new and current clients to ensure repeat business.
  • Focused on the 360 recruitment cycle from lead generation to candidate placement and aftercare.
  • Funnel in new business with current and new business strategies.
  • Lead generation through outbound calling and LinkedIn.
  • Negotiate fees and notice periods.
  • KPI's 2-hour call time a day, 15 outbound calls, 1 CV per day.
  • Built visual maps of companies I worked with.
  • Attended network events to engage potential clients and gain extra market knowledge.
  • Strategically won over a new client from an email campaign which led to a meeting generating 8 new jobs for my team.

Sales & Account Manager

The Printworks Health Club & Spa
05.2015 - 08.2017
  • Conduct staff training weekly focusing on underperforming areas such as appointment bookings for the week.
  • Scheduled Outreach Marketing around affluent areas for a better response rate.
  • Set and managed weekly and monthly meetings.
  • Manage all corporate accounts, and capitalize on new opportunities.
  • Liaise with heads of departments and implement instructions from the General Manager.
  • Assist with customer complaints and queries.
  • Secure HR contacts and maintain relationships with all key decision-makers.
  • Showcased a high level of performance by hitting team targets 11 months in a row.


Senior Sales Representative

Virgin Active
07.2003 - 05.2015

Education

Cranford Community College

Achievements & Certifications

  • Comptia A+ CORE 1 in progress.
  • Salesforce ADM Certification in progress.
  • Billed £170,000 for RIZE within 9 months.
  • Placed 20 Salesforce Specialists IBM via Hays in 18 months.
  • £38,000 placement for Gazelle Global within 6 weeks of starting.

Timeline

Night Duty Dispatcher

Sky Ex 30hrs pw
06.2024 - Current

Senior Account Manager

RIZE Recruitment
07.2022 - 05.2023

Account Manager

HAYS
01.2021 - 07.2022

Recruitment Consultant

Gazelle Global
09.2018 - 03.2020

Recruitment Consultant

Morgan Hunt
08.2017 - 08.2018

Sales & Account Manager

The Printworks Health Club & Spa
05.2015 - 08.2017

Senior Sales Representative

Virgin Active
07.2003 - 05.2015

Cranford Community College

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