Oresta Mykhailetska
Lviv
Summary
Detail-oriented individual with experience in administrative services, language teaching, and international travel. Passionate about delivering excellent customer experience. Seeking a full-time position in a supportive team environment where I can apply my skills effectively and contribute to shared success.
Overview
2
2
years of professional experience
Work History
Passport Office Inspector
State-owned Enterprise “Document”
Lviv/Warsaw
05.2024 - Current
- Processed and verified passport applications, ensuring accuracy and compliance with government regulations.
- Accepted and reviewed documents for completeness and authenticity.
- Entered applicant information into the official register and database with a high degree of accuracy.
- Captured biometric data, including passport photos, while adhering to official guidelines.
- Provided customer service by answering inquiries and assisting applicants with the submission process.
- Collaborated with colleagues and supervisors to ensure efficient processing of passports.
English Tutor
Antischool
Lviv (Remote)
08.2022 - 05.2024
- Conducted one-on-one online English lessons for adult learners aged 20 to 70, tailoring sessions to their individual needs, learning styles and proficiency levels.
- Utilized interactive teaching methods and digital resources to engage students in the learning process.
- Assessed student progress and provided constructive feedback.
- Maintained a professional and supportive learning atmosphere.
- Kept detailed student records in Google sheets, tracking progress and attendance.
Education
Bachelor of Arts - Translation
Lviv National University
Lviv06-2021
Skills
- Google Sheets and Excel proficiency
- Time management and multitasking
- Attention to details and accuracy
- Customer-centered mindset
- Adaptability and cultural awareness
- Travel planning and logistics coordination
Languages
Ukrainian
Native language
English
Advanced
C1
Spanish
Intermediate
B1
Korean
Beginner
A1
Timeline
Passport Office Inspector
State-owned Enterprise “Document”
05.2024 - Current
English Tutor
Antischool
08.2022 - 05.2024
Bachelor of Arts - Translation
Lviv National University