Othmane Zouhri

Dealing Team

•⁠ ⁠Monitoring and processing client orders for global markets: subscription, redemptions, switches (Under high time pressure)
•⁠ ⁠Working for different branches and processes, cooperating with different services and teams from different Locations.
•⁠ ⁠Performing risk checks on the different business activity and taking action in order to avoid failure in the process
•⁠ ⁠Ensuring that deadlines and other performances standards are met in accordance with the procedure.
•⁠ ⁠Assuring Daily communication with Transfer Agent and fund manager.
•⁠ ⁠Tracking of orders rejections and performing internal and external investigation in order to avoid incident on the process
•⁠ ⁠Analyzing external communication and dispatching to the relevant team.
•⁠ ⁠Being a point of contact between Transfer Agent and Client.

Settlement Team

•⁠ ⁠Locating, chasing and matching received Contract Notes with open deals in the system,
•⁠ ⁠Sending and responding to queries from Transfer Agents or other internal & external sources in relation to the activity,
•⁠ ⁠Investigation and fixing any issues regarding daily business to avoid delays,
•⁠ ⁠Maintaining and modifying existing Excel Macros.

• Verification of the accuracy and completeness of the data on PO/None-PO invoices on French entities
• The posting of invoices and their corrections in accordance with the client's procedures
• Contact and clarification of account discrepancies with suppliers and people in the purchasing department
• Involvement and assistance in the process of completing payments
• Review and input of supplier data into the ERP system

• Providing help and answers to the customers technical issues through identification of the problem itself, research on answers and subsequent provision of guidance
• Guidance of the users to support them in becoming more productive
• Concession of the customers troubles by recommendation of products, services or procedures.