Summary
Work History
Education
Skills
Languages
Timeline
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OUASSIM AZIZI

Warsaw,Poland

Summary

Customer-oriented professional with extensive experience in high-volume call handling and order coordination. Proven ability to thrive in fast-paced service environments, including direct experience with Domino's Pizza. Expertise in multitasking during phone communications while ensuring exceptional customer experiences. Bilingual in French and English, enhancing communication with diverse clientele.

Work History

Pizza Delivery Driver

Domino's Pizza
  • Delivered orders efficiently while maintaining high customer satisfaction.
  • Handled cash and card payments accurately.
  • Represented the brand professionally during customer interactions.
  • Coordinated with kitchen and call center staff to ensure timely delivery.
  • Managed high-pressure peak hours effectively.

Customer Service Representative

2S Auto
  • Handled high volumes of inbound calls and customer inquiries.
  • Scheduled appointments and managed service requests.
  • Maintained accurate digital records in internal systems.
  • Provided professional communication in French and English.
  • Michelin-Authorized Service Center

Customer Service Representative

Life Skills Institute (LSI)
  • Managed 100+ daily interactions via phone and digital channels.
  • Provided clear information and resolved customer issues.
  • Maintained database accuracy and followed internal procedures.
  • Built strong rapport with customers to ensure satisfaction.

Education

Bachelor's Degree - Computer Engineering

Vistula University
Poland
2028

Skills

  • Call Handling & Phone Communication
  • Order Taking & Customer Support
  • Fast-Paced Environment Adaptability
  • Conflict Resolution
  • Multitasking & Time Management
  • CRM / Order System Handling
  • Team Collaboration
  • Cash Handling & Payment Processing

Languages

French
Advanced
C1
English
Advanced
C1
Arabic
Master or proficient
C2
German
Intermediate
B1

Timeline

Pizza Delivery Driver

Domino's Pizza

Customer Service Representative

2S Auto

Customer Service Representative

Life Skills Institute (LSI)

Bachelor's Degree - Computer Engineering

Vistula University

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OUASSIM AZIZI