Summary
Work History
Education
Skills
Work Availability
Quote
Timeline
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Paidamwoyo Molly Nazare

Paidamwoyo Molly Nazare

Lublin

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service representative position. Ready to help team achieve company goals.

Work History

Customer Service Representative

Econet Wireless
12.2019 - 06.2020
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Managed timely and effective replacement of damaged or missing products.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Promoted available products and services to customers during service, account management, and order calls.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Delivered prompt service to prioritize customer needs.
  • Maintained up-to-date knowledge of product and service changes.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Education

Bachelor of Science - Nursing Science

Vincent Pol University
Lublin, Poland
10.2024

Skills

  • Good Telephone Etiquette
  • Maintenance and Repair
  • Flexible and Adaptable
  • Written Communication
  • Problem-Solving
  • Excellent Communication
  • Active Listening
  • Analytical and Critical Thinking
  • Customer Relations
  • Time Management
  • Managing Multiple Tasks
  • Issue and Complaint Resolution

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale

Timeline

Customer Service Representative

Econet Wireless
12.2019 - 06.2020

Bachelor of Science - Nursing Science

Vincent Pol University
Paidamwoyo Molly Nazare