Completed college and actively pursuing career opportunities to apply skills while enhancing knowledge and abilities.
My current role and responsibilities are:
- Responded quickly to customer complaints or concerns in a polite and professional manner.
- Assisted in distributing bracelets or tags for events.
- Answered questions from attendees regarding event details, schedules and locations.
- Greeted guests upon arrival, provided them with information about the event and directed them to their seats.
- Performed other duties assigned by management related to hosting events successfully.
- Maintained a professional demeanor throughout the duration of the event and responded promptly to any guest inquiries or requests.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Recorded details of attendance.
- Answered questions about game rules and establishment policies.
- Served refreshments to customers.
- Guided patrons to exits or provided instructions in emergency situations.
- Greeted or assisted patrons entering or exiting facility.