I seek challenging opportunities where I can fully use my skills for the success of the organization. To utilize my technical skills and provide a professional service to customers
Overview
5
5
years of professional experience
Work History
Front Office Executive
Le Sutra Hotel
06.2022 - 08.2023
Build Positive working Relationship with Guest and ensure Guest satisfaction
Working in IDS Software
Front Office Executive
Juhu Residency Boutique Hotel
01.2021 - 05.2022
Manage online and phone Reservations, Querrey
Worked In PMS System
Front Office Executive
Z Luxury Residency
01.2021 - 06.2021
Maintain High level of professionalism and competence in Guest communitons
Inform Guest about the Hotel Amenities, Rates Provided During their stay
Worked In WINHMS System
Front office Associate
Hotel juhu plaza
09.2018 - 02.2021
Always keep an smile on your face
Always listen first to Guest Queries, problems then solve it and Assist them accordingly
Worked In CHEERZE System
Education
+2 -
Tikapur Multipel College
01.2018
S. L. C -
New light Education Home
01.2015
Skills
Hard working
Workings Under pressure
Problem solving
Decisions making
Active listening
Languages
Hindi
English
Nepali
Roles And Responsibility
Greet Guests and set a positive Atmosphere
Organize and maintain files records, updates when necessary
Answer all the incoming phone call, take messages and redirect calls to Appropriate Desk
Always Infrom Guest about the Hotel amenities, And Benefits While their staying Durations
Conduct Daily Briefings & Discussion about important point of the day
Handle all the Guest Queries, problems and Provide them Essential information
Check the front office Daily Arrival Departures & Daily basis Cash
Maintain Proper standards Of Hygiene & Cleanliness
General Manager Food & Beverage at Le Sutra Hospitality ( Out Of The Blue, Deli By The Blue, The Blue Gourmet, Anglo Indian Restaurant)General Manager Food & Beverage at Le Sutra Hospitality ( Out Of The Blue, Deli By The Blue, The Blue Gourmet, Anglo Indian Restaurant)
Multi Property Hygiene/Stewarding Manager at Le Meridien Dubai Hotel and Conference center, Le Meridien Fairway, Aloft and elements ComplexMulti Property Hygiene/Stewarding Manager at Le Meridien Dubai Hotel and Conference center, Le Meridien Fairway, Aloft and elements Complex