Parmenas Shingenge
Wuhan,Hongshan, China
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Skilled IT Professional qualified in LAN and WAN environments. Keeps performance high with continuous upkeep and regular maintenance. Quick to troubleshoot and successful at resolving diverse issues.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Systems Administrator
Ministry of Mines and Energy
Windhoek, Khomas, Namibia
10.2019 - Current
- Installed, configured, maintained and administered multiple operating systems including Windows Server 2008, 2012, 2016, Linux Ubuntu and Red Hat Enterprise.
- Implemented network services such as DHCP, DNS, Active Directory and Group Policy Objects.
- Managed user accounts in AD ensuring users have appropriate access rights.
- Provided technical support to end-users across the organization with IT related issues and queries.
- Performed daily backup operations using Symantec Backup Exec 2012 R2 software.
- Resolved escalated tickets assigned by Service Desk team members in a timely manner according to SLA requirements.
Computer Technician
Ministry of Mines and Energy
Windhoek, Khomas, Namibia
07.2017 - 08.2019
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Provided technical support for client inquiries via telephone and email.
- Performed basic network troubleshooting and maintenance activities.
- Diagnosed issues with existing computer systems and identified solutions to resolve them.
- Implemented security measures to protect against unauthorized access or viruses.
- Resolved customer complaints regarding the performance of their computers or other devices.
Computer Studies Teacher
Tsintsabis Combined School
Tsumeb, Oshikoto, Namibia
05.2015 - 06.2017
- Developed and implemented a comprehensive computer studies curriculum.
- Provided instruction in the use of software applications such as Microsoft Office, Adobe Photoshop, and HTML and CSS.
- Created assessments to evaluate student knowledge and progress.
- Conducted regular meetings with parents to discuss student performance and progress.
- Encouraged collaboration among students by facilitating team projects that utilized technology tools.
- Designed lesson plans that incorporated creative approaches to teaching computer studies topics.
Education
Masters of Information And Communication Engineering - Information And Communication Engineering
Huazhong University of Science And Technology
Wuhan, China07-2024
Bachelor of Information Technology in Systems Administration And Networks - Information Technology in Systems Administration
Namibia University of Science And Technology
Windhoek, Namibia04-2015
Diploma in Information Technology - Information Technology
Namibia University of Science And Technology
Windhoek, Namibia10-2013
High School Diploma -
Immanuel Shifidi Secondary School
Windhoek, Namibia11-2010
Skills
- System Upgrades
- Server and System Administration
- Troubleshooting and Maintenance
- Program installations
- End-User Training
- Data Security
- Virtualization Technologies
Certification
- COBIT 5 Foundation - Oct 2018
- Code B driver's License - Feb 2018
Languages
English
First Language
Chinese (Mandarin)
Beginner (A1)
A1
Afrikaans
Intermediate (B1)
B1
References
Mr. Zatjirua Hoko
Ministry of Finance
0812784478/0612092228
Zatjirua.Hoko@mof.gov.na
Mr. Andreas Mutota
Ministry of Mines and Energy
0812886584/0612848410
Andreas.Mutota@mme.gov.na
Mr. Alexius Endunde
Ministry of Gender Equality and Child Welfare
0813361262
Alexius.Endunde@mgecw.gov.na
Timeline
Systems Administrator
Ministry of Mines and Energy
10.2019 - Current
Computer Technician
Ministry of Mines and Energy
07.2017 - 08.2019
Computer Studies Teacher
Tsintsabis Combined School
05.2015 - 06.2017
Masters of Information And Communication Engineering - Information And Communication Engineering
Huazhong University of Science And Technology
Bachelor of Information Technology in Systems Administration And Networks - Information Technology in Systems Administration
Namibia University of Science And Technology
Diploma in Information Technology - Information Technology
Namibia University of Science And Technology
High School Diploma -
Immanuel Shifidi Secondary School
- COBIT 5 Foundation - Oct 2018
- Code B driver's License - Feb 2018
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