Parviz Shavkatov
Warsaw
Summary
Dynamic professional with a proven track record at Target Consulting and other esteemed organizations. Excelled in enhancing customer satisfaction and streamlining operations, leveraging expertise in strategic planning and customer service. Achieved significant improvements in performance evaluations and cash handling accuracy, demonstrating a blend of exceptional staff management and customer rapport skills.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager's Assistant
Grocery Store
11.2022 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Conducted performance evaluations and provided constructive feedback to employees.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Tourism and Visa Support Specialist
Target Consalting
11.2021 - 07.2022
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
- Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
Manager's Assistant
Fast Education
02.2021 - 10.2021
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted performance evaluations and provided constructive feedback to employees.
Education
High School
Samarkand, UzbekistanBachelor - E-business And Digital Marketing
Social Science University Warsaw
Warsaw,Poland03.2026
Skills
- Customer service
- Sales strategies
- Staff management
- Customer rapport
Certification
IELTS Band score 6.0
Languages
Uzbek Native
Advanced (C1)
English
Upper intermediate (B2)
Turkish
Intermediate (B1)
Russian
Intermediate (B1)
Polish
Intermediate (B1)
Timeline
Manager's Assistant
Grocery Store
11.2022 - 12.2023
Tourism and Visa Support Specialist
Target Consalting
11.2021 - 07.2022
Manager's Assistant
Fast Education
02.2021 - 10.2021
High School
Bachelor - E-business And Digital Marketing
Social Science University Warsaw
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