Patience Matekwe
Lublin
Summary
As a dedicated and empathetic professional with extensive experience in teaching, communication, and administrative coordination, I am transitioning into the healthcare sector as a Patient Service Specialist (PSS). My background in education has equipped me with strong interpersonal, organizational, and problem-solving skills, which are essential for providing excellent patient care and administrative support. I am currently a nursing student with flexible hours and my knowledge in this field will enable me to assist patients effectively. I am committed to ensuring a positive patient experience by managing appointments, handling insurance and billing processes, and maintaining accurate patient records. My goal is to contribute to a seamless and efficient healthcare environment while upholding confidentiality and professionalism.
Overview
21
21
years of professional experience
Work History
Patient Service Specialist
SZPITAL NEUROPSYCHIATRYCZNY
02.2025 - 02.2025
- Checking medical orders, calculating and preparing individual patient medication
- Checking glucose levels
- Administering prescribed medication to patients
- Taking blood samples
- Serving food and encouraging patients to eat their food
- Assisting patients who could not eat on their own
- Ensuring patient hygiene and comfort
- Spreading patient's beds, disinfecting and cleaning the rooms
Teacher
CURRO ACADEMY SOSHANGUVE
01.2016 - 12.2023
- Interaction: Greeted students and parents, answered inquiries, and provided guidance on academic progress, demonstrating strong communication and interpersonal skills
- Administrative Duties: Managed student records, entered data, and generated reports, ensuring accuracy and confidentiality
- Scheduling & Coordination: Organized parent-teacher meetings, scheduled online lessons, and coordinated with staff to ensure smooth operations
- Customer Service: Addressed concerns from students and parents, ensuring a positive and supportive learning environment
- Technology Proficiency: Conducted online lessons using Microsoft Teams and other digital tools, showcasing adaptability with technology
Teacher
LOMPEC INDEPENDENT PRIMARY AND SECONDARY SCHOOL
01.2014 - 12.2015
- Interaction: Communicated effectively with students and parents, providing academic and emotional support
- Administrative Duties: Managed class schedules, maintained student records, and prepared reports
- Scheduling & Coordination: Organized counseling sessions and school events, ensuring smooth operations
- Customer Service: Addressed concerns from students and parents, ensuring a positive learning environment
Teacher
CHURCHILL BOYS HIGH SCHOOL
04.2005 - 12.2013
- Interaction: Engaged with students and parents, providing guidance on academic and extracurricular activities
- Administrative Duties: Managed student records, prepared reports, and organized school events, demonstrating strong organizational skills
- Team Collaboration: Worked as part of a team to plan and execute school programs, fostering a collaborative environment
- Customer Service: Addressed student and parent concerns, ensuring a positive school experience
Facilitator
ZIMPATH
01.2004 - 03.2005
- Interaction: Conducted health workshops and provided guidance to students and lecturers, demonstrating strong communication skills
- Administrative Duties: Drafted programs, compiled reports, and managed workshop logistics for HIV and AIDS programmes
- Team Collaboration: Worked with peers to organize and facilitate workshops, fostering a collaborative environment
- Formed support groups for people
- Counselling of individuals with emotional, psychological and social issues
Education
BSC. - NURSING STUDENT
WSEL UNIVERSITY
Lublin03.2025
BSC. - ENVIRONMENTAL MANAGEMENT
UNISA
Pretoria, South Africa03.2025
TEFL CERTIFICATE - TEACHING ENGLISH AS A FOREIGN LANGUAGE
TEACHER RECORD-TEFL PROFESSIONAL INSTITUTE
Pretoria, South Africa08.2023
DIPLOMA IN EDUCATION -
UNIVERSITY OF ZIMBABWE IN COLLABORATION WITH BELVEDERE TECHNICAL TEACHERS COLLEGE
Harare, Zimbabwe12.2003
Skills
- Empathy
- Active Listening
- Teamwork
- Data Entry
- Record Management
- Precision
- Report Generation
- Microsoft Office
- Microsoft Teams
- Online Communication Tools
- Scheduling
- Coordination
- Time Management
- Addressing Concerns
- Ensuring a Positive Experience
- Maintaining Confidentiality
Personal Information
- Date of Birth: 11/13/79
- Nationality: Zimbabwean
Timeline
Patient Service Specialist
SZPITAL NEUROPSYCHIATRYCZNY
02.2025 - 02.2025
Teacher
CURRO ACADEMY SOSHANGUVE
01.2016 - 12.2023
Teacher
LOMPEC INDEPENDENT PRIMARY AND SECONDARY SCHOOL
01.2014 - 12.2015
Teacher
CHURCHILL BOYS HIGH SCHOOL
04.2005 - 12.2013
Facilitator
ZIMPATH
01.2004 - 03.2005
BSC. - NURSING STUDENT
WSEL UNIVERSITY
BSC. - ENVIRONMENTAL MANAGEMENT
UNISA
TEFL CERTIFICATE - TEACHING ENGLISH AS A FOREIGN LANGUAGE
TEACHER RECORD-TEFL PROFESSIONAL INSTITUTE
DIPLOMA IN EDUCATION -
UNIVERSITY OF ZIMBABWE IN COLLABORATION WITH BELVEDERE TECHNICAL TEACHERS COLLEGE
Similar Profiles
Epiphania MazingaizoEpiphania Mazingaizo
Clinical Experience at Psychiatric Hospital: Szpital NeuropsychiatrycznyClinical Experience at Psychiatric Hospital: Szpital Neuropsychiatryczny
Musa TomuMusa Tomu
Clinical Placement Student Nurse at Clinical Placement Student Nurse|Samodzielny Publiczny Szpital Zaklad, Opieki Zdrowotnej w LecznejClinical Placement Student Nurse at Clinical Placement Student Nurse|Samodzielny Publiczny Szpital Zaklad, Opieki Zdrowotnej w Lecznej
Jan ZarembaJan Zaremba
Clinical Psychologist Intern at Wojewódzki Szpital Podkarpacki Im. Jana Pawła IIClinical Psychologist Intern at Wojewódzki Szpital Podkarpacki Im. Jana Pawła II