Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Certification
Timeline
Generic
Patrycja Kania

Patrycja Kania

Warsaw

Summary

Aspiring cabin crew member with strong interpersonal skills and passion for customer service

Overview

6
6
years of professional experience
1
1
Certification

Work History

Croupier

MEDELLA S.A.
02.2024 - Current
  • Enhanced casino atmosphere by providing exceptional customer service and maintaining professionalism.
  • Resolved customer disputes calmly and professionally, ensuring satisfaction while upholding casino rules.
  • Upheld high standards of personal appearance, punctuality, and professionalism in accordance with casino policies.

Hostessa

FUH SILESIAN WORK
04.2018 - 03.2024
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Receptionist

INTERFIT CONSULTING
06.2022 - 09.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Zespół Szkół Ogólnokształcących Nr 2
Świętochłowice, Poland

Skills

  • Teamwork
  • Excellent customer service
  • Flexibility and adaptability
  • Empathy
  • Cross cultural awareness
  • Quick learner

Languages

Polish
Native language
English
Intermediate
B1
German
Beginner
A1

Hobbies and Interests

  • Health and fitness
  • Traveling and Cultural
  • Learning new languages

Certification

  • Certified copywriter, SEO copywriting - 09/2023

Timeline

Croupier

MEDELLA S.A.
02.2024 - Current

Receptionist

INTERFIT CONSULTING
06.2022 - 09.2023

Hostessa

FUH SILESIAN WORK
04.2018 - 03.2024

Zespół Szkół Ogólnokształcących Nr 2

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Patrycja Kania