Patrycja Kania
Warsaw
Summary
Aspiring cabin crew member with strong interpersonal skills and passion for customer service
Overview
6
6
years of professional experience
1
1
Certification
Work History
Croupier
MEDELLA S.A.
02.2024 - Current
- Enhanced casino atmosphere by providing exceptional customer service and maintaining professionalism.
- Resolved customer disputes calmly and professionally, ensuring satisfaction while upholding casino rules.
- Upheld high standards of personal appearance, punctuality, and professionalism in accordance with casino policies.
Hostessa
FUH SILESIAN WORK
04.2018 - 03.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Receptionist
INTERFIT CONSULTING
06.2022 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Zespół Szkół Ogólnokształcących Nr 2
Świętochłowice, PolandSkills
- Teamwork
- Excellent customer service
- Flexibility and adaptability
- Empathy
- Cross cultural awareness
- Quick learner
Languages
Polish
Native language
English
Intermediate
B1
German
Beginner
A1
Hobbies and Interests
- Health and fitness
- Traveling and Cultural
- Learning new languages
Certification
- Certified copywriter, SEO copywriting - 09/2023
Timeline
Croupier
MEDELLA S.A.
02.2024 - Current
Receptionist
INTERFIT CONSULTING
06.2022 - 09.2023
Hostessa
FUH SILESIAN WORK
04.2018 - 03.2024
Zespół Szkół Ogólnokształcących Nr 2