Accomplished Senior Account Executive at a marketing company and experienced Senior Project Manager at a linguistics firm. Adept in Client Relationship Management and Project Optimization. Spearheaded onboarding and project management, enhancing client satisfaction and operational efficiency. Proficient in various platforms, languages, management tactics and embedded systems. Able to effectively self-manage or co-manage during independent projects, as well as collaborate as a part or a leader of a productive team.
• Leading onboarding meetings with Brand Managers.
• Working with the clients to receive and analyze briefing requests and feedback.
• Establishing good work relations and relationships with the clients, client service teams, transcreation partners and creative teams.
• Building project timing plans and project estimates.
• Guiding clients and their expectations managing projects and production issues.
• Implementing client feedback, and communicating potential areas of improvement to management.
• Verifying project costs, and preparing retrospective presentations.
• Effectively managed contracts with suppliers.
• Managed and implemented project budget and requirements.
• Handled overall management of workflow in the PM department.
• Measured project performances.
• Identified areas for improvement during the project life cycle.
• Supervised and managed trainees and interns with their tasks.