Patrycja Pyzel
Warszawa
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
5
5
years of professional experience
Work History
Receptionist
Zdrofit
12.2022 - Current
Greeting customers, help them in difficult situations, office work such as scanning documents, organizing them. Arranging meetings with trainers, helping to show the use of machines, setting up membership cards.
Trainee
Urząd Lotnictwa Cywilnego
08.2022 - 09.2022
Archiving and completing documents.
Hotline Counselor
LUX MED
07.2020 - 10.2021
Customer service, help in signing up for appointments, help in difficult situations.
Passenger Service Assistant
LS Airport Services
06.2019 - 09.2019
Passenger service at the airport terminal, assistance with boarding, taking care of minor passengers.
Passenger Service Assistant
LS Airport Services
07.2018 - 09.2018
Passenger service at the airport terminal, assistance with boarding, taking care of minor passengers.
Education
Bachelor of Internal Security - Customs Services And International Logistics
UTH Uczelnia Techniczno - Handlowa
07.2023
Skills
Critical thinking
Problem solving
Teamwork and collaboration
Oral and written communications skills
Time management
Decisions making
Adaptability
Creativity
Interpersonal Skills
Organization
Accomplishments
- Responded to over 150 customer inquiries each day.
- Assisted management with the training of 2 new staff members.
Languages
Polish
Native language
English
Upper intermediate
B2
Spanish
Beginner
A1
Timeline
Receptionist
Zdrofit
12.2022 - Current
Trainee
Urząd Lotnictwa Cywilnego
08.2022 - 09.2022
Hotline Counselor
LUX MED
07.2020 - 10.2021
Passenger Service Assistant
LS Airport Services
06.2019 - 09.2019
Passenger Service Assistant
LS Airport Services
07.2018 - 09.2018
Bachelor of Internal Security - Customs Services And International Logistics
UTH Uczelnia Techniczno - Handlowa
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