Patrycja Staniszewska

• Managed high call volumes while providing exceptional customer support and maintaining professional composure.
• Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
• Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
• Delivered prompt service to prioritize customer needs.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in cabins.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Disposed of trash and recyclables each day to avoid waste buildup.

It was a seasonal job, three seasons - may - september each.