Patrycja Sętkowska
Summary
Professional leader with proven ability to drive team success and adapt to changing needs. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Expertise in project management, Source to Pay process, tools implementation and process improvement. Reliable and flexible, always ready to support and inspire team members.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sourcing Team Manager
Chain IQ Poland Sp. Z.o.o
01.2025 - Current
- Managed the IT sourcing team of Sourcing Professionals and serving as an interface with key Client Stakeholders.
- Established team priorities, maintained schedules and monitored performance.
- Streamlined communication channels for increased efficiency in sourcing project execution and decision-making processes.
- Managed daily team operations to ensure efficiency and quality in service delivery.
- Ensured smooth sourcing process in Ariba Sourcing.
P2P Digital Deployments Manager
Merck Business Solutions Europe Sp. Z.o.o
07.2024 - 09.2024
- Managed Global Project Experts and Project Managers team.
- Created deployment roadmap for OpenText VIM, overseeing, Change Requests and supplier SLA tracking.
- Led global P2P tool implementations: Ariba Buy, Concur, VIM and SAP S4 Hana.
- Oversaw change management processes.
- Coordinated technical and business deployment activities.
- Facilitated stakeholder meetings, gathering requirements and aligning processes with business objectives.
- Reduced UAT and BAT testing errors through monitoring protocols.
- Tracked project progress, adjusted schedules and resources to meet goals.
- Collaborated with senior management to align projects with strategic initiatives.
Global Business Process Manager S2C & Ariba Enablement
Merck Business Solutions Europe Sp. Z.o.o
01.2024 - 09.2024
- Managed Catalog/Ariba Network Managers and Ariba Source 2 Contract teams.
- Conducted regular operational reviews to find improvement opportunities.
- Created effective plans aligned with goals and specifications.
- Executed catalog management strategies to enhance product visibility.
- Set team priorities, maintained schedules, and tracked performance.
Head of P2P Compliance & Risk
Merck Business Solutions Europe Sp. Z.o.o
10.2018 - 07.2019
- Implemented compliance Risk Management program for MBS Buy & Pay team aligning with regulations and policies.
- Worked independently and in team settings.
- Collaborated with teams to establish compliance guidelines, assess risks, and implement mitigation strategies.
- Monitored compliance metrics and analyzed trends to drive improvements across the organization.
- Recommended risk management and compliance framework enhancements to management.
Procurement Service Manager
Merck Business Solutions Europe Sp. Z.o.o
05.2018 - 07.2019
- Responsible for Service Management of global End-to-End Purchasing Processes.
- Developed global Service Management Strategy in alignment with MBS-PO Management.
- Implemented the framework and conducted regular KPI evaluations for management members.
- Implemented Aera KPI dashboard in Agile approach (prepared User Stories and performed testing).
Corporate Card and T&E Team Manager
Zoetis Polska Sp. Z.o.o.
12.2017 - 04.2018
- Led Global PCard and Travel & Expense team.
- Developed training programs to enhance staff performance.
- Ensured compliance with policies through oversight of operations and guideline adherence.
- Administered corporate credit card program in Zoetis.
- Maintained relationships with internal and external parties.
Global Procurement Manager
Zoetis Polska Sp. Z.o.o
07.2014 - 11.2017
- Set up the EMA Procurement Support Center team in August 2014. Defined standard process and future ways of working for the team, built KPI dashboard.
- Managed Global PSC teas in Poland, China and Costa Rica.
- Ensured effective activity transfer to PSC in Warsaw.
- Led P2P process standardization and worked on continuous improvement ( e.g. lead time, vendor duplicates reduction).
- Ensure commodity, contract, preferred supplier and governmental (e.g. FCPA) compliance.
- Streamlined procurement processes for increased efficiency and reduced cycle times.
- Lead Global Ariba Buy implementation in Zoetis.
- Provided mentorship and training to procurement staff, fostering professional development.
- Utilized procurement software systems for data analysis, reporting, and decision-making support.
- Facilitated knowledge sharing between regional offices.
- Established strong relationships with key stakeholders, ensuring alignment on procurement objectives.
Operational Sourcing Jr. Team Lead
Philips Polska Sp. Z.o.o.
01.2014 - 06.2014
- Led team of Sr. Operational Sourcing Specialists.
- Improved operational purchasing processes for efficiency.
- Managed service-related communications.
- Cultivated relationships with internal customers and BPO/external parties.
- Coordinated improvement projects led by team.
- Trained team members on essential job techniques.
Sourcing Specialist IT
Philips Polska Sp. Z.o.o.
01.2008 - 12.2013
- Supported IT commodities: Hardware, Software, Network, Telecom.
- Negotiated contracts with suppliers for better pricing and payment terms, ensuring compliance.
- Collaborated with legal teams to review contracts for policy alignment and risk mitigation.
- Led purchasing projects in Business Applications and Network & Telecom.
- Conducted spend analysis and improved IT ordering processes.
- Coordinated Supplier Feedback Survey and Supplier Relationship Management within IT.
Order Desk Officer
Philips Polska Sp. Z.o.o
01.2006 - 12.2007
- Processed purchase orders and vendor requests for Netherlands sites.
- Collaborated with departments to assess needs and define purchasing criteria.
- Monitored vendor performance to ensure timely delivery and resolve issues.
- Managed blocked invoices for timely delivery and payment.
Education
Master Degree - Film and New Media
University of Lodz
Lodz, Poland10.2008
Skills
- Cross-cultural team management
- Effective problem resolution
- Customer service (internal and external clients)
- ERP, Ariba Buy and Sourcing modules, OT VIM implementation
- Project management and planning (Agile, Waterfall, Prince2)
- Excellent communication skills
- Expertise in S2P processes
- Process improvement
- Activity transfer in SSC/BPO environment
Accomplishments
- Fully setup new Operational Sourcing team together with new procurement tool and process in less than 12 months.
- Successfully implemented P2P tools in Japan during COVID lock down.
- Designed and implemented "Fact Book" for all IT vendors which improved contract management.
Certification
- CIPS, Masterclass in Negotiation
Additional Information
- 2023-2024 High Impact Managers Program (building mental resilience, good managerial conversations,matrix management)
- 2016 - 2017 House of skills: training program for leaders (Situational Leadership SLII, Motivational Battlefield, Leading Change, Power to Empower
- 2007 - 2008 Purspective: Supply Management Concept for Transactional Staff, Developing Supply Management Expertise, Negotiation Tactics, Essentials of Contracts, Project Management
LANGUAGES
Polish mother language
English fluent (used daily for over 18 years + FCE)
Training
- 2023 – 2024 High Impact Managers Program: Building Mental Resilience, Good (Managerial) Conversations, Martix Management
- 2016 – 2017 House of skills: training program for leaders: Situational Leadership SLII, Motivational Battlefield, Leading change, Power to empower
- 2007 – 2008 Purspective: Supply Management Concepts for Transactional Staff, Developing Supply Management Expertise, Negotiation Tactics, Essentials of Contracts, Project Management, Harvard Manage Mentor – trainings for Leaders and Managers
Section name
I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Personal Data Protection Act as of 29 August 1997, consolidated text: Journal of Laws 2002, No. 101, item 926 as amended
Hobbies
Cross stich, crotchet, long walks with my dog, gardening
Timeline
Sourcing Team Manager
Chain IQ Poland Sp. Z.o.o
01.2025 - Current
P2P Digital Deployments Manager
Merck Business Solutions Europe Sp. Z.o.o
07.2024 - 09.2024
Global Business Process Manager S2C & Ariba Enablement
Merck Business Solutions Europe Sp. Z.o.o
01.2024 - 09.2024
Head of P2P Compliance & Risk
Merck Business Solutions Europe Sp. Z.o.o
10.2018 - 07.2019
Procurement Service Manager
Merck Business Solutions Europe Sp. Z.o.o
05.2018 - 07.2019
Corporate Card and T&E Team Manager
Zoetis Polska Sp. Z.o.o.
12.2017 - 04.2018
Global Procurement Manager
Zoetis Polska Sp. Z.o.o
07.2014 - 11.2017
Operational Sourcing Jr. Team Lead
Philips Polska Sp. Z.o.o.
01.2014 - 06.2014
Sourcing Specialist IT
Philips Polska Sp. Z.o.o.
01.2008 - 12.2013
Order Desk Officer
Philips Polska Sp. Z.o.o
01.2006 - 12.2007
Master Degree - Film and New Media
University of Lodz
Similar Profiles
Ivan NukolioukIvan Nukoliouk
Grinding and Preparation for Assembly at Alteams Poland Sp. Z.o.o.Grinding and Preparation for Assembly at Alteams Poland Sp. Z.o.o.
Bismark MensahBismark Mensah
Manager, Advanced Resolution Team at AT&T Global Network Service Poland SP Z.O.OManager, Advanced Resolution Team at AT&T Global Network Service Poland SP Z.O.O
VERLYROSE HAPIVERLYROSE HAPI
Assembly Production Operator at KET POLAND Sp Z.o.oAssembly Production Operator at KET POLAND Sp Z.o.o
Kevin ChuKevin Chu
Sourcing and Purchasing Manager (Lead of Sourcing Team) at SellerX Asia LimitedSourcing and Purchasing Manager (Lead of Sourcing Team) at SellerX Asia Limited
Hariharan SHariharan S
Deputy Manager- Sourcing Team at Unext Learning Private LimitedDeputy Manager- Sourcing Team at Unext Learning Private Limited