Summary
Overview
Work History
Education
Skills
COMPETENCES
Languages
Timeline
OperationsManager
PATRYCJA  SYKULA

PATRYCJA SYKULA

Summary

Driven sales operations coordinator with excellent interpersonal and communication skills, able to effectively cooperate in an international environment and with cross-functional teams. Reliable and accurate business analyst with a problem-solving and proactive attitude, open to development and new experiences.

Overview

17
17
years of professional experience

Work History

Sales Coordinator Automotive

Osram, Ams OSRAM Group
01.2021 - 02.2024

Coordinated all operations, analytical and administrative activities for sales processes within the Automotive CEE, Entertainment and Industry Business Units.

  • improving and optimizing operational management processes
  • preparing analyses, reports, summaries and presentations
  • preparing forecasts, monitoring commercial budget
  • monitoring sales and KPIs, monitoring pricing policy
  • preparing regional and international price lists
  • cooperating with internal cross-functional teams and external business service providers (financial, tax, legal, logistics and IT)
  • provide controlling, administrative and audit support

Sales Support Specialist (Sales Analyst)

Osram
03.2016 - 12.2020

Provided analytical and administrative activities for sales processes within Automotive, Entertainment and Industry Business Units.

  • preparing analyses, reports, summaries and presentations
  • preparing forecasts, monitoring commercial budget
  • monitoring sales and KPIs, monitoring pricing policy
  • preparing regional price lists
  • cooperating with internal cross-functional teams and external business service providers (financial, tax and legal)
  • provide administrative and audit support (internal and external)

Panel Management Junior Specialist

Gemius
07.2015 - 11.2015

Managed online research panels on seven international markets.

  • monitoring and developing international research panels
  • preparing analyses and reports, creating complex databases
  • implementing new solutions and monitoring effectiveness
  • provide operational and technical support to international offices

Research Associate Intern

TNS Polska (Kantar TNS)
02.2015 - 06.2015

Cooperated within local and international market research projects supporting marketing programs for FMCG. Prepared various offers, materials, reports, and presentations with reliable insights.

Field Executive

Market Force
01.2014 - 09.2014

Conducted market research activities. Prepared regular and summary reports.

Evaluation Research Assistant

Research And Development Department UMCS
08.2012 - 06.2013

Conducted evaluation research activities. Prepared regular and summary reports.

Fundraiser/Administration Assistant

AGAPE Association
06.2007 - 06.2013

Provided various administrative activities for non-profit organization (voluntary).

Education

Operations Management

Cornell University
Remote
03.2024

Business Analytics

Cornell University
Remote
08.2022

MSc, Sociology

Maria Curie-Skłodowska University
Lublin, Poland
01.2015

MSc, Social Studies

University of Salford (Erasmus)
Greater Manchester, United Kingdom
09.2014

BSc, Sociology

Maria Curie-Skłodowska University
Lublin, Poland
06.2012

Skills

  • MS Office (advanced Excel)
  • SAP (mainly BI/BW and ERP)
  • Salesforce, CRM, CLM, IBP
  • BEx Analyzer, AfO, VB, SQL (basis)
  • Power BI, Tableau (basis)
  • Online statistics: TradeWatch, LimeSurvey, Google Analytics
  • Teams, Skype, JIRA

COMPETENCES

  • Strong reporting skills
  • Business acumen and teamwork
  • Analytical and agile mindset
  • Excellent organizational and time management skills
  • Responsibility, self-reliance and ability to deal with difficult situations

Languages

English
Advanced
C1
Polish
Advanced
C1
German
Elementary
A2
French
Elementary
A2

Timeline

Sales Coordinator Automotive

Osram, Ams OSRAM Group
01.2021 - 02.2024

Sales Support Specialist (Sales Analyst)

Osram
03.2016 - 12.2020

Panel Management Junior Specialist

Gemius
07.2015 - 11.2015

Research Associate Intern

TNS Polska (Kantar TNS)
02.2015 - 06.2015

Field Executive

Market Force
01.2014 - 09.2014

Evaluation Research Assistant

Research And Development Department UMCS
08.2012 - 06.2013

Fundraiser/Administration Assistant

AGAPE Association
06.2007 - 06.2013

Operations Management

Cornell University

Business Analytics

Cornell University

MSc, Sociology

Maria Curie-Skłodowska University

MSc, Social Studies

University of Salford (Erasmus)

BSc, Sociology

Maria Curie-Skłodowska University
PATRYCJA SYKULA