Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interests
Timeline
Generic
Patrycja Szych

Patrycja Szych

HR Professional
Warsaw

Summary

Dynamic HR professional with a proven track record of enhancing operational efficiency and effectively addressing complex challenges. Expertise in cultivating lasting relationships with key stakeholders, clients, and team members to drive organizational success. Committed to leveraging extensive training and hands-on experience to embrace new professional opportunities and contribute to strategic objectives. Passionate about fostering a collaborative work environment that aligns with company goals and promotes growth.

Overview

5
5
years of professional experience
1
1
Certification
3
3
Languages
7
7
years of post-secondary education

Work History

HR and Accounting Assistant

Zakład Usług Rachunkowych BUCHALTER
05.2025 - 05.2025
  • Supported HR and accounting processes including documentation, payroll entries, and accounts receivable during peak period staffing.

HR Representative, People Solutions Center

Concentrix
01.2025 - 04.2025
  • Managed employee lifecycle queries and documentation with a focus on accurate HR administration in Workday.
  • Assisted in onboarding, contract preparation, and coordination with HR Business Partners.

People Services Specialist with Italian

Haleon
05.2024 - 11.2024
  • Handled employee accommodation inquiries and HR transactions via ServiceNow.
  • Collaborated with internal and external stakeholders in Italy to manage case escalations and support employee needs.

Quality Analyst, My HR Live Support

Amazon
12.2022 - 02.2024
  • Audited HR case quality and coached HR staff on best practices in handling sensitive accommodation and leave cases.
  • Prepared data-driven reports on support trends, including accommodation and return-to-work consultations.

Quality & Training Specialist, My HR Live Support

Amazon
03.2022 - 12.2022
  • Designed and delivered training to new HR hires on handling leave of absence, accommodation, and return-to-work scenarios.
  • Monitored compliance with internal SLA and quality standards across HR case handling processes.

Employee Resource Center Associate with Italian

Amazon
10.2020 - 03.2022
  • Provided frontline support on leave and accommodation queries for employees in Italy and Poland.
  • Maintained case documentation in PeopleSoft and Salesforce; partnered with Payroll, Benefits, and Legal teams to support resolutions.
  • Acted as mentor and knowledge resource for new hires, contributing to team capability on complex HR case matters.

Education

Post-Graduate Studies - Teaching English As A Second Language

University of Warsaw
10.2016 - 06.2018

Master of Arts - Italian Studies

University of Warsaw
10.2007 - 10.2012

Skills

HR Case Management

Affiliations

HR Polish Association

Certification

Google Project Management Certificate

Interests

Travelling, listening to live music, walking in the forest

Timeline

HR and Accounting Assistant

Zakład Usług Rachunkowych BUCHALTER
05.2025 - 05.2025

HR Representative, People Solutions Center

Concentrix
01.2025 - 04.2025

People Services Specialist with Italian

Haleon
05.2024 - 11.2024

Google Project Management Certificate

01-2023

Quality Analyst, My HR Live Support

Amazon
12.2022 - 02.2024

Quality & Training Specialist, My HR Live Support

Amazon
03.2022 - 12.2022

Employee Resource Center Associate with Italian

Amazon
10.2020 - 03.2022

Post-Graduate Studies - Teaching English As A Second Language

University of Warsaw
10.2016 - 06.2018

Master of Arts - Italian Studies

University of Warsaw
10.2007 - 10.2012

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Patrycja SzychHR Professional