Patrycja Waldon

Summary

I am an open-minded person who is not afraid of challenges and is eager to broaden my horizons and grow through gaining new experiences. I have no difficulty in building relationships and enjoy learning new things.

Overview

years of professional experience

Work History

Trainee

DSV Insurance A/S

07.2025 - Current

- Verification and processing of insurance documentation
- Assisting in distribution of claims related to logistics and transportation
- Supporting the preparation of internal reports and documentation
- Cooperating with other departments to resolve complex cases efficiently
- Participating in internal process improvements and documentation reviews
Contact with reinsurer to ensure proper workflow

Customer Service Specialist

CCIG Group

11.2022 - 07.2024

- Providing telephone and email customer service in Polish and English for one of Europe's leading low-cost airlines
- Sales assistance and problem-solving support
- Handling complaints and providing resolutions
- Cooperation with partner companies

Education

Information Science

University of Warsaw

Skills

Teamwork
Strong work organization
Attention to detail and conscientiousness

Willingness to learn and commitment
Openness

Languages

English

Advanced (C1)

Spanish

Elementary (A2)

Hobbies and Interests

In my free time, I read a lot (including in English), learn foreign languages, and have an interest in travel and sports.

Hobbies

In my free time, I read a lot (also in English), learn foreign languages and I have an interest in travel and sports.

Disclaimer

I hereby consent to the processing of my personal data for the purposes necessary for the recruitment process in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

Timeline