PATRYK KACZMAREK

- Executing banking processes for Finnish clients with precision, adhering to Nordea’s operational guidelines and regulatory standards to ensure compliance and service reliability.

- Ensuring accuracy in data entry, transaction processing, and document verification to prevent errors and maintain client trust in financial operations.

- Adapting communication style to address the needs of Finnish clients and stakeholders, providing clear explanations of banking procedures.

- Utilizing digital banking platforms and internal systems to efficiently process client requests, resolve discrepancies, and meet service-level agreements (SLAs).

- Maintaining detailed documentation of all processed transactions, client interactions, and exceptions to support auditing, reporting, and process optimization.

- Collaborating with cross-departmental teams (e.g., Customer Service, Compliance) to escalate complex cases and ensure end-to-end resolution of client inquiries.

- Proactively identifying bottlenecks in routine banking processes and suggesting improvements to enhance efficiency and client satisfaction.

- Staying updated on Nordea’s banking policies, Finnish financial regulations, and market trends to deliver compliant and client-centric solutions.

- Moderating TikTok ads and videos to ensure they
adhere to platform guidelines and community standards, safeguarding the user experience and
maintaining content quality.
- Continuously learning and updating knowledge
on TikTok's evolving policies, guidelines, and
regulations to accurately assess and moderate content.
- Actively contributing to the creation of a positive
interpersonal skills shaped while and secure online community by identifying and
cooperating with coworkers.

- Working to maintain the integrity and quality of TikTok's
acquire meaningful work experience. content ecosystem by screening ads and videos for
relevance, appropriateness, and user engagement.
- Upholding user trust in the TikTok platform by
ensuring that moderated content aligns with user
expectations and the platform's community values.