PAULA SOFIA LOZADA DIAZ
Krakow,1
Summary
Intern candidate for procurement in the second year of studies with over 3 years of experience in customer service and small independent businesses. Eager to contribute to team success and further develop professional skills in a work-stimulating, multicultural environment. Previous roles include assistant manager and waitress. Proven ability to take on additional tasks and support team members, with good attention to detail. Proficient in Microsoft Excel, utilizing it to develop daily inventory tracking spreadsheets.
Overview
4
4
years of professional experience
Work History
English Science Teacher
Superminds Academy
10.2021 - 07.2022
- Management of teaching material in a organized manner
- Worked under pressure and stayed calmed during classes of 15+ students from ages of 6-12 years.
- Delivered interactive 2 hour lessons to help students comprehend complex concepts.
- Improved student comprehension by employing diverse teaching strategies and adapting lesson plans to meet individual needs.
Waitress
Donde Quieras
09.2019 - 11.2020
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed simultaneously 10-15 cash transactions accurately, ensuring proper change was provided to customers as needed.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business by 30%
- Managed to solved quickly any problems within the shift.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Manager's Assistant
Condominio Alborada
06.2018 - 07.2020
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Responded to and directed approximately 20 incoming calls and other communication inquiries daily.
- Utilized excel to create and edit correspondence, documents and materials with proper techniques.
- Liaised between clients and vendors and maintained effective lines of communication.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Scheduled meetings and managed calendar events with daily updates.
Education
Bachelor of Science - International Business
Andrzej Frycz Modrzewski Krakow University
Krakow06.2026
Skills
- Proficient in Excel and Word
- Ability to work in a fast-paced environment
- Open-Minded Attitude
- Reliable and Responsible
- Organization skills
- Cost analysis
- Financial planning
- Multitasking
Languages
Spanish
Proficient
C2
English
Proficient
C2
Polish
Elementary
A2
German
Elementary
A2
Hobbies and Interests
- Chess
- Debate Club
- Accounting
- Sudoku
- Gastronomy
Timeline
English Science Teacher
Superminds Academy
10.2021 - 07.2022
Waitress
Donde Quieras
09.2019 - 11.2020
Manager's Assistant
Condominio Alborada
06.2018 - 07.2020
Bachelor of Science - International Business
Andrzej Frycz Modrzewski Krakow University
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