Paulina Nowak
Infrastructure Delivery Manager
Summary
Successful Infrastructure Engineer with experience in supporting, building and maintaining network.
Well organized, great with time managing work and cooperation with various teams to resolve issues effectively.
Creates support documentation that help extend employee knowledge base.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
Work History
Infrastructure Delivery Manager
Akamai Technologies
Kraków
09.2022 - Current
- Capture and translate high level network infrastructure projects into execution plans, used critical thinking to break down problems
- Build and maintain project schedules and drive projects to completion.
- Demonstrated strong organizational and time management skills while managing multiple projects
- Responsible for communication among stakeholders and keep everyone involved on project to ensure everyone has understanding around goals, objectives, and success criteria
- Monitor project metrics and proactive steps to implement resolutions and reduce backlog
- Manage project escalations
- Knowledge sharing by maintaining documentation and guidelines
- Optimize internal processes by discover time consuming tasks and suggest tools improvements
- Success rate for last 2 quarters: 87.67% with 73 simultaneous projects and 93,14% with 102 simultaneous projects
Network Infrastructure Engineer
Akamai Technologies
Kraków
09.2019 - 09.2022
- Managing projects of new networks installations in Data Centers
- Maintaining deployed networks Diagnosing and troubleshooting network, switch and routers issues
- Mentoring new joiners
- Capturing task to be automated
- Support field engineers during network installations
- Collaborated with engineering to report issues, manage project deliverables and provide status reports.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Prioritized simultaneous projects to perform effectively under shifting deadlines in fast-paced environment, 22 simultaneous projects in peak
Platform Operations Engineer II
Akamai Technologies
Kraków
04.2018 - 09.2019
- Lead duties on shift
- Recognized MET expert
- Certified for all NOCC disciplines (Hardware,network,maintenance,secure)
- Work closely with other departments to speed up and optimize work processes for EMEA territory
- Escalation point for shift members
- Training, mentoring
- One of best performance in NOCC
- Identified issues, analyzed information and provided solutions to problems
- Adaptable and proficient in learning new concepts quickly and efficiently
Platform Operations Engineer
Akamai Technologies
Kraków
09.2015 - 04.2018
Administrator and Head of IT Department
Compendium Centrum Edukacyjne
Kraków
07.2014 - 09.2015
- Collected, validated, and distributed information to team.
- Managing Administrators in two different locations (Krakow and Warsaw)
- Maintain internal network and employee equipment
- Prepare hardware and network scenarios for training environment
Junior Administrator
Compendium Centrum Edukacyjne
Kraków
07.2012 - 07.2014
- Entered and maintained departmental records in company database.
- Maintain internal network
- Installed and configured network printers and other peripheral devices.
- Monitored networks and network devices to resolve technical problems quickly.
- Prepare hardware and network for training environment
Education
Master of Science - Computer Science
Jagiellonian University
Kraków 10.2012 - 07.2015
Bachelor of Science - Computer Science
Jagiellonian University
Kraków 10.2009 - 07.2012
Skills
Continuous Improvement
undefinedCertification
PRINCE2® Foundation
Timeline
Infrastructure Delivery Manager
Akamai Technologies
09.2022 - Current
PRINCE2® Foundation
12-2019
Network Infrastructure Engineer
Akamai Technologies
09.2019 - 09.2022
Platform Operations Engineer II
Akamai Technologies
04.2018 - 09.2019
Platform Operations Engineer
Akamai Technologies
09.2015 - 04.2018
Administrator and Head of IT Department
Compendium Centrum Edukacyjne
07.2014 - 09.2015
Cisco Certified Network Associate Routing and Switching (CCNA)
08-2013
Master of Science - Computer Science
Jagiellonian University
10.2012 - 07.2015
Junior Administrator
Compendium Centrum Edukacyjne
07.2012 - 07.2014
Bachelor of Science - Computer Science
Jagiellonian University
10.2009 - 07.2012
Similar Profiles
Rachit MathurRachit Mathur
Senior Software Engineering Manager at Akamai TechnologiesSenior Software Engineering Manager at Akamai Technologies
Ajay RautaryAjay Rautary
Senior Support Delivery Manager at Akamai TechnologiesSenior Support Delivery Manager at Akamai Technologies
José Pablo Raygada MongeJosé Pablo Raygada Monge
Security Architect at Akamai TechnologiesSecurity Architect at Akamai Technologies
Himanshu AggarwalHimanshu Aggarwal
Senior Security Architect at Akamai TechnologiesSenior Security Architect at Akamai Technologies
Shreyas S KarkeraShreyas S Karkera
Global Infrastructure & Delivery Manager at Koch Business SolutionsGlobal Infrastructure & Delivery Manager at Koch Business Solutions