Pauline Plewa
Bielsko-Biala,Poland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Relationship Manager Expert group
Sp. z o.o.
02.2022 - Current
- Developed recruiting strategies to identify qualified candidates and build network.
- Leveraged LinkedIn Recruiter tool effectively, broadening network connections and identifying passive candidates.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
Account Manager
Drukarnia Dimograf Sp. z o.o.
11.2017 - 12.2021
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Educated clients on new products or services.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Assistant to the Managing Director
Elias GmbH Kahlenberg Events
02.2017 - 10.2017
- Screened calls and emails and responded accordingly to support executive correspondence.
- Ensured continuity of operations during periods when Management was unavailable or traveling, serving as a reliable point of contact and source of information for internal and external stakeholders.
- Took notes and dictation at meetings.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Worked with senior management to initiate new projects and assist in various processes.
Medical Office Receptionist
Augenzentrum Simmering Dr. Yousef Elahi
05.2015 - 01.2016
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Improved patient satisfaction by efficiently managing front desk operations and addressing inquiries professionally.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Supported new employees through onboarding processes including training in software systems usage necessary for their roles.
- Streamlined the check-in process for patients, resulting in reduced wait times and increased satisfaction.
- Enhanced office efficiency by maintaining organized patient records and scheduling appointments accurately.
Waitress
Mozart & Meisl
07.2014 - 05.2015
Medical Office Receptionist
Ordination Dr. Azem & Partner
06.2013 - 05.2014
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Improved patient satisfaction by efficiently managing front desk operations and addressing inquiries professionally.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Education
Primary -
Bundesgymnasium, Bundesrealgymnasium und Wirtschaftskundliches Bundesrealgymnasium Franklinstraße 26
01.2013
Skills
- Salesforce
- Office 365
- LinkedIn Recruiter
- Administrative Skills
- Candidate Relations
- Unbounce
- Sales Consulting
- Client Relations
- Customer Management
- Office Work
- Customer Service
- Talent Acquisition
Languages
German, Polish
Native language
English
Advanced
C1
Italian
Elementary
A2
Spanish
Beginner
A1
French
Elementary
A2
Personal Information
Date of Birth: 08/04/95
Training
04/2021, Pilates Instructor, Reha-Fit
Timeline
Relationship Manager Expert group
Sp. z o.o.
02.2022 - Current
Account Manager
Drukarnia Dimograf Sp. z o.o.
11.2017 - 12.2021
Assistant to the Managing Director
Elias GmbH Kahlenberg Events
02.2017 - 10.2017
Medical Office Receptionist
Augenzentrum Simmering Dr. Yousef Elahi
05.2015 - 01.2016
Waitress
Mozart & Meisl
07.2014 - 05.2015
Medical Office Receptionist
Ordination Dr. Azem & Partner
06.2013 - 05.2014
Primary -
Bundesgymnasium, Bundesrealgymnasium und Wirtschaftskundliches Bundesrealgymnasium Franklinstraße 26
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