Paweł Steć
Warsaw
Summary
Account manager with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Good presentation skills
Overview
10
10
years of professional experience
Work History
Area Sales Representative
Somfy Sp. z o.o.
03.2019 - Current
- Increased sales revenue by developing and maintaining strong relationships with clients and identifying their needs.
- Established trust with customers by providing exceptional product knowledge and addressing their concerns promptly.
- Enhanced customer satisfaction by conducting regular follow-ups to ensure timely delivery of products and services.
- Collaborated with the marketing team to develop promotional materials
- Assisted in training new sales representatives, sharing best practices and proven techniques for success.
- Organized successful product demonstrations for prospective clients, showcasing the value proposition of our offerings.
- Streamlined sales processes by implementing CRM software for better tracking of leads, contacts, and opportunities.
- Participated in industry events as a company representative to establish brand presence and generate interest from potential clients.
- Resolved customer complaints efficiently while maintaining professionalism and ensuring continued positive relationships with clients.
Stationary Sales Representative
Somfy Sp. z o.o.
05.2018 - 03.2019
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
Sales Representative
Pryzmat Sp. z o.o.
07.2014 - 03.2018
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
Bechelor's Degree in Tourism - Mediterranean Tourism
College of Theology And Humanities
Podkowa Leśna09.2019
Skills
- Presentation skills
- Interpersonal Communication Skills
- Effective Customer Communication
- Providing Feedback
- Business Relations
- Brand Messaging
- Teamwork Skills
- Sales Reporting
- Account Development
- Product and Service Knowledge
- Promote Products
Languages
Polish
Native language
English
Upper intermediate
B2
Timeline
Area Sales Representative
Somfy Sp. z o.o.
03.2019 - Current
Stationary Sales Representative
Somfy Sp. z o.o.
05.2018 - 03.2019
Sales Representative
Pryzmat Sp. z o.o.
07.2014 - 03.2018
Bechelor's Degree in Tourism - Mediterranean Tourism
College of Theology And Humanities
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