Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Paweł Steć

Paweł Steć

Warsaw

Summary

Account manager with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

Good presentation skills

Overview

10
10
years of professional experience

Work History

Area Sales Representative

Somfy Sp. z o.o.
03.2019 - Current
  • Increased sales revenue by developing and maintaining strong relationships with clients and identifying their needs.
  • Established trust with customers by providing exceptional product knowledge and addressing their concerns promptly.
  • Enhanced customer satisfaction by conducting regular follow-ups to ensure timely delivery of products and services.
  • Collaborated with the marketing team to develop promotional materials
  • Assisted in training new sales representatives, sharing best practices and proven techniques for success.
  • Organized successful product demonstrations for prospective clients, showcasing the value proposition of our offerings.
  • Streamlined sales processes by implementing CRM software for better tracking of leads, contacts, and opportunities.
  • Participated in industry events as a company representative to establish brand presence and generate interest from potential clients.
  • Resolved customer complaints efficiently while maintaining professionalism and ensuring continued positive relationships with clients.

Stationary Sales Representative

Somfy Sp. z o.o.
05.2018 - 03.2019
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.

Sales Representative

Pryzmat Sp. z o.o.
07.2014 - 03.2018
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Education

Bechelor's Degree in Tourism - Mediterranean Tourism

College of Theology And Humanities
Podkowa Leśna
09.2019

Skills

  • Presentation skills
  • Interpersonal Communication Skills
  • Effective Customer Communication
  • Providing Feedback
  • Business Relations
  • Brand Messaging
  • Teamwork Skills
  • Sales Reporting
  • Account Development
  • Product and Service Knowledge
  • Promote Products

Languages

Polish
Native language
English
Upper intermediate
B2

Timeline

Area Sales Representative

Somfy Sp. z o.o.
03.2019 - Current

Stationary Sales Representative

Somfy Sp. z o.o.
05.2018 - 03.2019

Sales Representative

Pryzmat Sp. z o.o.
07.2014 - 03.2018

Bechelor's Degree in Tourism - Mediterranean Tourism

College of Theology And Humanities
Paweł Steć