Pawel Plaza
Keflavik
Summary
Passenger Service Agent
Motivated and customer-oriented aviation professional with 6 months of experience at Keflavik Airport. Skilled in low-cost airline operations, and passenger services, with proficiency in systems like ALTEA and ERES Easyjet. Fluent in four languages, ready to contribute to safe and efficient flight operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Passenger Service Agent
Menzies Aviation
04.2024 - 11.2024
- Management of international passenger services, including check-in and passport verification.
- Experience in airline operations.
Passenger Service Agent
Aviapartner
01.2024 - 04.2024
- Operation of Altea system, experience in handling reservations, passenger registration and organization of airport operations.
Airport Security Officer
AVIÖR | Öryggismiðstöðin | ICTS Iceland
05.2023 - 12.2023
- Performing security checks on flights to the United States and Canada.
- Performing aircraft security checks and individual passenger checks.
Education
Bachelor's Degree in Italian Language and Translation -
Université Côte d'Azur
Skills
- Passenger assistance
- Customer service management
- Baggage handling
- Strong organization
Languages
French
Advanced (C1)
Italian
Advanced (C1)
English
Advanced (C1)
Polish
Proficient (C2)
Certification
- Amadeus Certification Altea DSC
- ICTS Training
- DGR9 11.2.6.2 and 11.2.3.8
- ERES Easyjet
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Aviation
Languages
Timeline
Passenger Service Agent
Menzies Aviation
04.2024 - 11.2024
Passenger Service Agent
Aviapartner
01.2024 - 04.2024
Airport Security Officer
AVIÖR | Öryggismiðstöðin | ICTS Iceland
05.2023 - 12.2023
Bachelor's Degree in Italian Language and Translation -
Université Côte d'Azur
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