Peter Marciniak
Warsaw/Berlin
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
21
21
years of professional experience
Work History
Senior Testing Engineer
Lionbridge Poland
Warsaw
07.2023 - Current
- Troubleshot technical issues that arose during the localization process, minimizing delays in project timelines.
- Managed end-to-end localization projects, resulting in successful product launches in multiple languages.
- Developed style guides and glossaries for consistent terminology usage throughout localization projects.
- Trained new team members on localization processes and tools, increasing overall productivity.
Business Owner
PJ International
05.2020 - Current
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
General Manager
Hostel Twardowski
09.2013 - 05.2020
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Country Manager
Ad Pilot RTB House
05.2013 - 09.2013
- Commerce
- Recruited, trained and coached - team members to support company growth.
- Maintained and expanded customer base by counseling sales representatives, building and maintaining rapport with customers and identifying new customer opportunities.
- Expanded client base by setting up in-person meetings and telephoning marketing decision-makers and agencies.
Junior Project Manager
XERVON Hitachi Facility
01.2013 - 04.2013
- Partnered with project team members to identify and quickly address problems.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Identified and resolved risks to minimize project disruption.
- Led team meetings to assess project progress and plan appropriately to meet delivery targets.
- Monitored and tracked project metrics and collected data to share with project members.
Testing Engineer
Lionbridge Poland, Microsoft/Sony
06.2012 - 12.2012
- Constructed test environments and designed and executed test plans.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Tested hardware and software within sandbox environment prior to release to production.
Business Representative
Reiter Group Poland PSI Fairs in Dusselldorf
08.2012 - 09.2012
- Maintained connections with clients through proactive communication, supporting lead generation and partner satisfaction.
- Analyzed and interpreted sales metrics to support critical decision-making and establish reliable sources of business intel.
- Attended business conferences, maintaining favorable business connections, identifying leads and promoting brand to potential customers.
- Developed and managed business relationships with retail store management and employees, visiting branches and supporting cross-regional collaboration through targeted team-building strategies.
Call Center Helpdesk
Tectum Poland Project Euromaster
03.2012 - 05.2012
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Team Leader
Tectum Poland Project Samsung
01.2012 - 03.2012
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Event Organizer’s Assistant
International Harm Reduction Association
10.2010 - 11.2010
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
Work Study Student
International Fare For IMEX Brand
04.2010 - 05.2010
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Interacted with customers by phone, email, or in-person to provide information.
- Assisted in planning and running special events such as orientations, conferences and fundraisers.
Work-Study Participant
European Meetings & Events Conference
02.2010 - 03.2010
- Processed student applications and other paperwork in timely manner.
- Coordinated and scheduled meetings and appointments.
- Supported staff on special assignments and ad hoc projects.
- Coordinated travel arrangements for staff members.
Team Leader - Project Management
EU Against Racism And Discrimination
01.2010 - 02.2010
- Inegol “My Name is Football Project” – project organized against racism and discrimination, Warsaw (Womens’ Team Captain)
- Monitored project performance to identify areas of improvement and make adjustments.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Facilitated workshops to collect project requirements and user feedback.
- Identified plans and resources required to meet project goals and objectives.
Voice Actor
PWN Poland
Warsaw
02.2007 - 08.2007
- Contributed to the success of audio book productions by delivering captivating narrations for a variety of genres.
- Brought educational content to life through expressive narration in school work books.
- Provided clear and effective communication throughout the production process, fostering strong relationships with clients and team members alike.
Pro Footballer
KS Piaseczno
09.2003 - 12.2009
Bartender, Organizer, Animator
Hapimag Resorts
05.2003 - 08.2003
- Collaborated with event planners and other stakeholders to encourage teamwork and achieve successful outcomes.
- Scheduled and organized catering, transportation and staffing to manage event logistics.
- Served high customer volumes during special events, nights, and weekends.
Education
Bachelor Of Applied Studies - Business Tourism
Vistula Economic And IT University
Warsaw2010
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Economic Highschool
2007
Deutsche Schule Warschau WBS
Warsaw2004
Heinrich Heine Lower Highschool
Köln / DE1999
Skills
- Problem Resolution
- Event Management
- Interpersonal Skills
- Networking Abilities
- Customer Experience
- Staffing
Languages
German
Bilingual or Proficient (C2)
Polish
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Elementary (A2)
Timeline
Senior Testing Engineer
Lionbridge Poland
07.2023 - Current
Business Owner
PJ International
05.2020 - Current
General Manager
Hostel Twardowski
09.2013 - 05.2020
Country Manager
Ad Pilot RTB House
05.2013 - 09.2013
Junior Project Manager
XERVON Hitachi Facility
01.2013 - 04.2013
Business Representative
Reiter Group Poland PSI Fairs in Dusselldorf
08.2012 - 09.2012
Testing Engineer
Lionbridge Poland, Microsoft/Sony
06.2012 - 12.2012
Call Center Helpdesk
Tectum Poland Project Euromaster
03.2012 - 05.2012
Team Leader
Tectum Poland Project Samsung
01.2012 - 03.2012
Event Organizer’s Assistant
International Harm Reduction Association
10.2010 - 11.2010
Work Study Student
International Fare For IMEX Brand
04.2010 - 05.2010
Work-Study Participant
European Meetings & Events Conference
02.2010 - 03.2010
Team Leader - Project Management
EU Against Racism And Discrimination
01.2010 - 02.2010
Voice Actor
PWN Poland
02.2007 - 08.2007
Pro Footballer
KS Piaseczno
09.2003 - 12.2009
Bartender, Organizer, Animator
Hapimag Resorts
05.2003 - 08.2003
Bachelor Of Applied Studies - Business Tourism
Vistula Economic And IT University
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Economic Highschool
Deutsche Schule Warschau WBS
Heinrich Heine Lower Highschool
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