Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Phuong Tu Nguyen

Phuong Tu Nguyen

Warszawa

Summary

Demonstrated capacity for independent work spanning over 5 years, enabling proficient task prioritization and continuous enhancement of project management methodologies, thereby ensuring the prompt delivery of project objectives. Dedicated to harnessing autonomy and organizational acumen to provide top-tier administrative support, optimizing operational efficiency and productivity for supported teams or clients.

Overview

9
9
years of professional experience

Work History

Voice Over Artist

Freelance
01.2015 - Current
  • Engaging in professional live and recorded performances across various media platforms.
  • Partnering with voice-over producers across nation
  • Using body movements and purposeful voice control to convey emotions
  • Handling agency accounts with precision and attention to detail.
  • Serving prominent clients, including Herbalife, PV Oil (Vietnam's largest petroleum enterprise), Techcombank (one of Vietnam's top 3 banks), PNJ (a renowned jewelry brand), and Friso (Friesland Campina)

Customer Support & Social Media Executive

Skincare Product Online Shop
01.2020 - Current
  • Analyzing engagement stats to determine best times for posting increases average engagement rates by 30%
  • Producing photo and video content with good editing skills
  • Developing and executing shop fan page strategies for increased brand awareness and engagement
  • Exhibiting excellent communication skills, actively listening to customers, empathizing with their concerns, and providing clear explanations in written and verbal interactions.

Localization Game Tester

Lionbridge
10.2022 - 02.2023
  • Conducted thorough testing of diverse game genres across multiple platforms for prominent client, Netflix.
  • Adept at evaluating and refining game translations to ensure precision, accuracy, and adherence to cultural nuances.
  • Demonstrated ability to collaborate seamlessly with cross-functional teams comprising developers, designers, and project managers, fostering effective communication channels to identify, analyze, and report bugs and issues.
  • Utilized bug-tracking tool to log and monitor identified issues, ensuring a systematic and organized approach to quality assurance
  • Played pivotal role in maintaining elevated standard of quality assurance for game translations and localized content.

Radio Host

Voice of Vietnam - National Domestic Radio Station
07.2015 - 09.2018
  • Implemented supplementary report segments encompassing weather, traffic, and news updates
  • Produced articulate and succinct news scripts tailored for live on-air presentations
  • Hosted live interviews, fostering open and communicative environment
  • Conducted thorough research on guests, crafting detailed profiles, and formulating compelling and insightful questions.

Education

Master of Arts - Social Media Management & Digital Commerce

Collegium Civitas
Poland
/2019 - /2023

Bachelor of Arts - International Relations

University of Social Sciences And Humanities
HCMC, Vietnam
/2012 - /2016

Skills

  • MS Office
  • Adobe Creative Suite
  • Creative Storytelling
  • Communication Skills
  • Problem-solving
  • Team Collaboration
  • Customer Relations
  • Organization and Time Management
  • Analytical Thinking

Languages

Vietnamese
Native
English
Advanced

Timeline

Localization Game Tester

Lionbridge
10.2022 - 02.2023

Customer Support & Social Media Executive

Skincare Product Online Shop
01.2020 - Current

Radio Host

Voice of Vietnam - National Domestic Radio Station
07.2015 - 09.2018

Voice Over Artist

Freelance
01.2015 - Current

Master of Arts - Social Media Management & Digital Commerce

Collegium Civitas
/2019 - /2023

Bachelor of Arts - International Relations

University of Social Sciences And Humanities
/2012 - /2016

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Phuong Tu Nguyen