Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
BusinessAnalyst
Piotr Grochowina

Piotr Grochowina

IT Operations Support In Data Protection And Security
Wroclaw

Summary

Organized and dependable candidate successful at managing multiple priorities, with a positive attitude. Willing to take on added responsibilities to meet team goals. Experienced in the IT Security, Authentication, Authorization and Identity Management areas, with over 11 years of experience in IT, 8 in banking sector. Have reputation of a reliable coworker focused on resolving problems and delivering key projects. Hardworking and passionate, with strong organizational skills, ready to help team achieve company objectives.

Overview

11
11
years of professional experience
5
5
years of post-secondary education
7
7

Courses & Certifications

3
3
Languages

Work History

IT Operations in Data Protection and Security

Credit-Suisse
Wrocław, Poland
11.2021 - Current
  • Subject matter expert for PingFederate Single Sign-On platform (SAML, OIDC and OAuth);
  • Supporting McAfee SkyHigh Cloud Access Security Broker application (CASB);
  • Supporting Hardware Security Module devices and end-users;
  • Proficient with UNIX OS (Red Hat), basics of bash scripting;
  • Experience working on Jira-driven projects;
  • Working with Incident, Change and Problem Management tool (ServiceNOW);
  • Supporting bank-wide, periodic IT events (Disaster Recovery and Quarterly Maintenance Windows);
  • Reviewing logs with Splunk, setting up and maintaining Splunk alerts and dashboards;
  • Setting up and analyzing monitoring alerts using Grafana and other, in-house tools;
  • Collaborating with engineers, architects, business, project managers and external vendors to ensure delivery of top quality products;
  • Producing and periodically reviewing documentation for supported products (new releases, features, support cases, issues and resolutions);
  • Mentoring and supporting newly on-boarded team members to ensure quick and effective knowledge transfer;
  • Investigating and diagnosing issues, providing resolutions and improvements;
    • Experienced with week and weekend on-call support model;

IT Support in Application Security Products

Credit Suisse
Wrocław, Poland
05.2015 - 11.2021
  • Administrating and maintaining LDAP (DSEE v6 and PING UnboundID);
  • Basics of LDAP administration with Ansible;
  • Supporting Physical Access Security solutions (Milestone XProtect, Lenel On-Guard);
  • Using and maintaining VBA and Perl scripts;
  • UNIX, PingFederate SSO, Monitoring, INC/RFC in ServiceNOW, IT events (QMW/DR), JIRA, log review in Splunk, issue troubleshooting, collaboration with various teams and groups, documentation, mentoring and knowledge sharing, week and weekend on-call support;

Access Control Specialist

Credit Suisse
Wrocław, Poland
02.2014 - 05.2015
  • Adopting internal applications into bank-wide access control platform (Tivoli);
  • First level support for application access issues and user access lifecycle;
  • Incident and Change Management (ServiceNOW, JIRA);

Junior IT Security Specialist

IBM GSDC
Wroclaw, Poland
04.2011 - 01.2014
  • Supporting internal audit - gathering evidences and root cause analysis;
  • Working with TIVOLI Identity and Access Control tool;
  • Working with change and service request management tool (Maximo)
  • Performing role of team task dispatcher;
  • Creating, updating and improving quality of processes and documentations;

Education

Master of Science - Microsystems Electronics, Electronics and Telecommunication

Wroclaw University of Technology
10.2006 - 02.2011

Skills

LDAP (Ping Identity)

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Certification

ITIL v3 Foundation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

IT Operations in Data Protection and Security

Credit-Suisse
11.2021 - Current

AZ-100 Microsoft Azure Infrastructure and Deployment

02-2019

Red Hat System Administration I

01-2019

MS-10979 Microsoft Azure Fundamentals

11-2018

VBA for Excel

10-2018

CompTIA Security+

06-2017

IT Support in Application Security Products

Credit Suisse
05.2015 - 11.2021

Access Control Specialist

Credit Suisse
02.2014 - 05.2015

ITIL v3 Foundation

03-2012

Junior IT Security Specialist

IBM GSDC
04.2011 - 01.2014

Master of Science - Microsystems Electronics, Electronics and Telecommunication

Wroclaw University of Technology
10.2006 - 02.2011

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Piotr GrochowinaIT Operations Support In Data Protection And Security