- Literature
- Analytical Philosophy
Piotr Klimczak
HR Specialist
Profil zawodowy
An experienced HR Specialist with a proven background in administering L&D systems, organizing international workshops, and managing data. Skilled in process optimization, event coordination, and HR analytics, always focused on improving efficiency and ensuring compliance with standards. I possess strong communication and analytical abilities and am eager to take on complex tasks.
Podsumowanie
7
7
years of professional experience
8
8
years of post-secondary education
Doświadczenie
HR Specialist
DLA Piper
Warszawa
2025.07 - Current
- Administration of the Learning Management System: creating learning items, sending invites, managing registrations, recording attendance, and maintaining course materials.
- Administration of international workshop organization, including communication with event organizers and participants. Delivery of learning services in line with the L&D catalogue.
- Administration of timely, high-quality reporting (daily/monthly) and providing actionable insights.
- Maintenance of process documentation, handling ServiceNow requests, supporting complex tasks and service improvements.
- Sharing and applying best practices while ensuring compliance with company standards and guidelines.
- Managed document and identity verification for UK lawyers, including right-to-work compliance checks.
- Coordinated large-scale lawyer events, overseeing catering, venue booking, and logistical arrangements.
- Successfully contributed to the transition and launch of a new project, Learning Poland.
Learning And Development Specialist
Capgemini Polska
Lublin
2022.03 - 2025.06
- Coordinated training registrations on internal learning platform.
- Managed attendee records, ensuring precise cost validation.
- Developed Excel surveys and reports for employee training.
- Creating learning items in the system and assigning them to participants.
- Ensuring the continuous improvement of the learning system.
- Verifying attendance and qualification lists at trainings.
Customer Service Advisor
Capgemini Polska Sp. z o.o.
Lublin
2019.10 - 2022.03
- Processed telephone and chat inquiries in both French and English.
- Provided comprehensive support for hardware, software, and network problems, significantly reducing resolution times and boosting productivity.
- Streamlined the technical support ticketing system, improving response times and tracking of issue resolution progress.
- Supported the recruitment of new agents by assessing their language proficiency.
Wykształcenie
magister - filologia rosyjska, specjalizacja: Literaturoznawstwo
Maria Curie-Skłodowska University
2014.10 - 2019.07
licencjat - rosjoznawstwo
Maria Curie-Skłodowska University
2014.10 - 2017.07
Umiejętności
- Onboarding
- Employee Development
- HRIS Systems
- HR Data Analysis
- Recruitment
- Service Desk
- Customer Management
- Event Coordination
- Multilingual Support
- Reporting specialist
- Communication skills
- Process Improvement
- Cloud services infrastructure
- Client account management
- Training Facilitation
- Office 365
Zainteresowania
pl.linkedin.com/in/piotr-klimczak
Languages
Polish
First language
English
Advanced
C1
French
Advanced
C1
Russian
Advanced
C1
Oś czasu
HR Specialist
DLA Piper
2025.07 - Current
Learning And Development Specialist
Capgemini Polska
2022.03 - 2025.06
Customer Service Advisor
Capgemini Polska Sp. z o.o.
2019.10 - 2022.03
magister - filologia rosyjska, specjalizacja: Literaturoznawstwo
Maria Curie-Skłodowska University
2014.10 - 2019.07
licencjat - rosjoznawstwo
Maria Curie-Skłodowska University
2014.10 - 2017.07