Piotr Kulczycki

• Analyzed market trends, competitor performance and product strengths.
• Recommended changes, improvements, or enhancements in products to product development team based on customer feedback.
• Identified sales opportunities by assessing environment and devising and implementing winning strategy.
• Collaborated with sales staff to plan campaigns.
• Increased revenue 18% through effective marketing.
• Handled customer inquiries and suggestions courteously and professionally.
• Processed customer service orders promptly to increase customer satisfaction.

• Tango Tour: "Effective Sales Techniques," "Self-Presentation," "Negotiation Techniques and Persuasion in Sales"

• Syndicate Financial Legal: "Negotiations," "Methods of Client Acquisition via Telephone," "Media Activation"

• Enterprise "Eta": "Methods of Combating Burnout," "New Employee Recruitment," "Acquisition of European Funds"

• NF Consulting: A series of training projects aimed at motivating and teaching self-development techniques for a team of specialists providing outsourcing services to a large trading company in Switzerland, "Methods of Combating Burnout"

• Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
• Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
• Coordinated shipments and tracked progress to facilitate timely delivery.
• Monitored performance of logistics operations to identify areas for improvement.

• Developed sales strategy based on research of consumer buying trends and market conditions.
• Led crisis management team and provided quick turnaround solutions.
• Evaluated costs against expected market price points and set structures to achieve profit targets.
• Built relationships with customers and community to establish long-term business growth.
• Compiled and analyzed data to determine approaches to improve sales and performance.

• Delivered telecommunication products and services to business customers
• Developed and maintained strong customer relationships by promptly addressing and resolving customer concerns.
• Negotiated contract terms

• Developed presentation and sales skills for complex travel offers
• Maintained excellent relationships with individual and institutional customers
• Built customer loyalty and retention by delivering excellent travel booking experiences.

• Managed an enterprise specializing in civil engineering
• Organized work for subordinate employees
• Generated additional revenue streams through constructive partner and client relationships.
• Targetted new orders from institutional customers in the public sector
• Determined business plan, mission statement, and vision.
• Negotiated contracts to secure competitive pricing for services.

• Managed bookstore
• Managed purchasing, sales and marketing operations.
• Negotiated purchased
• Completed simple accounting