Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Piotr Ryczek

Jaworzno

Summary

Successful Onboarding Specialist with proven track record of success in facilitating onboarding process and implementing strategies. Good understanding of legal and compliance requirements. Experienced in thorough background (tax and credit history, legal operations) checks of all the onboarded customers.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Onboarding Specialist

Prisjakt
03.2020 - Current
  • Helped new customers complete and submit required paperwork, set up benefits accounts, and initiate direct contact.
  • Conducted needed legal and organizational checks so that each new customer meets company's high standards.
  • Created smooth onboarding processes to help new customers adjust to company policies, procedures and processes.
  • Worked closely with new customers, answering questions and addressing various concerns during onboarding process.

Content Market Specialist

Prisjakt
05.2018 - 03.2020
  • Met with supervisor to determine project scope, outline deliverables or timelines and create action plan.
  • Monitored marketing and sales trends to generate forecasts and measure effectiveness of campaigns.

Project Manager

Prisjakt
05.2017 - 05.2018
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.

Team Manager

Prisjakt
05.2014 - 05.2017
  • Coordinated team collaboration to share ideas and build best practices.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Led employee relations through effective communication, coaching, training, and development.
  • Delivered regular team meetings for aligned work towards common goals.

Content Agent

Prisjakt
11.2012 - 05.2014
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Created content for websites and online publications.
  • Studied and commented on current news and trends.

Recruiter

Perfect Dating
04.2011 - 06.2012
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Advertised job opportunities on social media platforms and job boards.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.

Education

M.D. - English Language And Literature

Wyższa Szkoła Europejska Im. Ks. Józefa Tischnera
Kraków
04.2014

Skills

  • Consultative Sales Approach
  • Customer Experience
  • Confidential Records Management
  • Interpersonal Communication Skills
  • Microsoft Office
  • Legal and credit background checks

Certification

Change Formula Level 1 & 2 - issued in November 2019 by Trisar (AE 00231428, BA 001312929)


Team Kanban Practitioner - issued in October 2019 by Lean Kanban University

Languages

Polish
Native language
English
Proficient
C2
German
Elementary
A2

Timeline

Onboarding Specialist

Prisjakt
03.2020 - Current

Content Market Specialist

Prisjakt
05.2018 - 03.2020

Project Manager

Prisjakt
05.2017 - 05.2018

Team Manager

Prisjakt
05.2014 - 05.2017

Content Agent

Prisjakt
11.2012 - 05.2014

Recruiter

Perfect Dating
04.2011 - 06.2012

M.D. - English Language And Literature

Wyższa Szkoła Europejska Im. Ks. Józefa Tischnera

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Piotr Ryczek