Piotr Wiśniewski
Nekla
Summary
My specialty is quality assurance, but I also excel in office work. Knowledge of languages and experience in working with clients as well as management makes me also find myself in duties requiring interpersonal skills. I am adept at effective communication, problem-solving, and team collaboration. I thrive in dynamic environments and am committed to continuous improvement and professional growth.
Overview
2
2
years of professional experience
Work History
Complaint Specialist
Deceuninck Poland Sp. Z O.o.
01.2024 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Quality Assurance FAI
RECARO
09.2023 - 12.2023
- Assisted with quality control audits.
- Executed quality improvement research and studies.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Addressed non-conformance issues, pausing production to correct errors.
- Analyzed quality and performance data to support operational decision-making.
- Implemented new quality assurance and customer service standards.
Quality Control Specialist
Volkswagen
02.2023 - 09.2023
- Participated in external audits as a subject matter expert, showcasing organizational commitment to excellence in quality management systems implementation.
- Initiated process improvements that led to reduced waste and increased production efficiency.
- Reviewed technical documents such as specifications and drawings, maintaining accuracy and compliance with industry regulations.
- Reduced customer complaints by conducting thorough inspections and addressing issues proactively.
- Streamlined the quality control process, resulting in faster turnaround times for product releases.
- Enhanced product quality by implementing rigorous testing procedures and identifying areas for improvement.
- Coordinated effectively with production and engineering teams, optimizing processes for higher product quality and lower defect rates.
Quality Control Specialist
Volvo Car
10.2022 - 02.2023
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Reviewed technical documents such as specifications and drawings, maintaining accuracy and compliance with industry regulations.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Reported problems and concerns to management.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
Education
Bachelor Degree - Management
Collegium Humanum
Online05.2025
Electronician -
Polytechnic School Complex
Września05.2022
Skills
- Quality Assurance
- Expert Problem Solving
- Customer Relations
- Documentation Management
- Advanced Communication
- Technical communication
- Root Cause Analysis
- SAP
- Attention to Detail
- Written Communication
- Logistics Coordination
- Analytical Skills
Languages
Polish
Native language
English
Advanced
C1
Polish
Proficient
C2
German
Intermediate
B1
Hobbies and Interests
Quality improvement, Gym, Books, cooking, traveling
Timeline
Complaint Specialist
Deceuninck Poland Sp. Z O.o.
01.2024 - Current
Quality Assurance FAI
RECARO
09.2023 - 12.2023
Quality Control Specialist
Volkswagen
02.2023 - 09.2023
Quality Control Specialist
Volvo Car
10.2022 - 02.2023
Bachelor Degree - Management
Collegium Humanum
Electronician -
Polytechnic School Complex