Summary
Overview
Work History
Education
Skills
Timeline
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Polina Privalova

5CA Customer Support Agent
Poznan

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

3
3
Languages

Work History

Customer Support Agent

5CA
Poznan
12.2022 - Current
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Education

High School Diploma -

Technical School of Printing And Administration
Poznan, Poland

Skills

Complaint resolution

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Timeline

Customer Support Agent

5CA
12.2022 - Current

High School Diploma -

Technical School of Printing And Administration
Polina Privalova5CA Customer Support Agent