Pooja Gaud
Warsaw,14
Summary
Dynamic Administration Officer with a proven track record at Glocal Junction, excelling in office management and customer relations. Adept at enhancing organizational efficiency through meticulous record-keeping and effective calendar management. Recognized for delivering exceptional service and optimizing team productivity, leveraging strong communication and time management skills.
Overview
4
4
years of professional experience
Work History
Administration Officer
Glocal Junction
07.2022 - 04.2023
- Supported daily administrative operations by managing correspondence and scheduling appointments.
- Maintained accurate records and files to enhance organizational efficiency.
- Assisted in preparing reports and documentation for internal meetings.
- Processed invoices and tracked expenses to ensure budget compliance.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
Administrative Assistant
Lord of the Drinks
10.2021 - 02.2022
- Organized and maintained electronic and physical filing systems for efficient document retrieval.
- Assisted with scheduling appointments and managing calendars to optimize team productivity.
- Coordinated travel arrangements, including transportation and accommodations, ensuring smooth logistics.
- Communicated effectively with clients and vendors to address inquiries and resolve issues promptly.
Graduate Apprentice Trainee
Hotel Sea Princess
07.2019 - 10.2019
- Assisted in conducting research and analysis for projects, enhancing understanding of industry practices.
- Finished assigned work on schedule with minimal supervision.
- Developed strong time management skills through effective planning, scheduling, and monitoring of tasks during busy project periods.
- Worked with team members to refine task workflows for greater productivity.
Education
M.D. - Tourism And Hospitality Management
Vistula University
Warsaw, Poland03-2026
Bachelor of Science - Tourism And Hospitality Management
Institute of Hotel Management & Technology Mumbai
Mumbai05-2021
Skills
- Administrative support
- Office management
- Customer relations
- Calendar management
- Database administration
Languages
English
Full Professional
Hindi
Native or Bilingual
Marathi
Native or Bilingual
Polish
Elementary
Timeline
Administration Officer
Glocal Junction
07.2022 - 04.2023
Administrative Assistant
Lord of the Drinks
10.2021 - 02.2022
Graduate Apprentice Trainee
Hotel Sea Princess
07.2019 - 10.2019
M.D. - Tourism And Hospitality Management
Vistula University
Bachelor of Science - Tourism And Hospitality Management
Institute of Hotel Management & Technology Mumbai
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